Ulasan Candlewood Suites New Braunfels

Terima kasih banyak atas minat dan relevansi Bu tasha di resepsi.

The bed made a lot of noise when sat on and whiling sleeping, if you turn from one side to the other. Sheets also had stains and the room felt like it was put together quickly

Very comfortable stay. Clean room friendly staff. Only problem was the drain in the shower was slow to drain.

Good rate for a multi night stay. Staff was good, room is okay, but in need of a new mattress and some minor repairs. Value was okay, but noisy in room above and road noise from I-35 is definitely there. Overall not disappointed due to price. Laundry had 1 broken washer but is no charge. Workout room was good.

Front desk service was horrible and didn’t care, rooms are dirty and feel very dirty upon entry. Smoke smell in a room that’s non smoking, limited towels and toilet paper. Overall would not ever stay again

The hotel was in a good location with easy access. The grounds / parking area needed to be picked up and cleaned for liter and debris. Our only complaint about our room was there weren’t enough towel hangers or racks in the bathroom. Thankfully that’s a small item but it would help when you’re attempting to reuse a towel or hand towel.

Easy access to 35, decent sized room. It was not very clean, they didnt have ice, there was a roach in our room. Bed was comfortable. Staff was friendly. I don't think I will be back.

Staff was awesome, helped me out with my disability issues in a very professional manner.

The rooms are very outdated. The rug was dirty. The mattresses were very uncomfortable. One of them sagged in the middle.

Its a great place to stay when in New Braunfels & actually when I go anywhere anymore I always look for Candlewood Suites their beds & small kitchen is why I will continue to come back

Roaches in the rooms, dirty lobby, old unkept rooms. Again, 7 big roaches in the room!!

Terrible!! Room and linens smelled like smoke. Barking dogs. No breakfast available, not even coffee one morning. Ice maker in refrigerator didn't work and no ice machines on floors.

When checking in the gentleman was efficient but definitely not engaging. The room was clean at the surface but definitely needed, as did the whole hotel, a deep cleaning. The young lady at the desk when we checked was lovely.

Checked and found a room in need of updating. Missing shower curtain and requested one. After two hours I went to front desk only to be given one to put up myself. Once it was up, discovered it was torn.