13th March 2024 Dated, tired and Needs a make over - over priced, dreadful road noise . Asked for quiet room sadly due to single glazing and motel location on a busy road this was BAD. Rooms very basic decor, firm beds where you could feel the join badly (2 singles together) booked a king. It would be hard to escape the noise from road single glazing does no favours.Ear plugs should provided in rooms sadly didnt have any on hand -what a shame worst sleep as a result and woken early when traffic and trucks started first thing. The motel ideally should say somehting about noise ...I am sure reading reviews we are not the only ones to have this complaint. Outdoor areas needed a freshen up, leaves swept .Bathrooms you could see black mould etc..needs a good srub and bleach Clean.This is not good enough. Dated fixtures/old corroded mirror .Paid more around 241 corp rate for a spa room (what a joke worst spa) noisy old and dribbled out spa jets. Toaster wasnt clean and overall due to be being dated and sparse it didnt feel fresh. Lamp shades askew ....drapes x 3 singles, not joined.. All of the above does not hurt as much if you pay for what you get, or your informed. at $240/night deluxe studio you would and should expect more. On the postive side the managers were delightful and friendly and was made to feel very welcome shown to the room ..the office hours were 8 am however they were not open when I left the key. I did email my concerns and felt I had been over charged noise/old spa/cleanliness etc...The managers sent my email to overseas owners after my second email 16th March -no surprise not one word from the owners. Dreadful shame on you. Will never stay there again and would not as a globally travelled perosn 30+ years of travel reccomend this place -especially at the overinflated prices they charge.
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