Shanshui Hotel

Ulasan Shanshui Hotel

Shanshui Hotel

No.118 Middle Longpan Road, Xuanwu District, Nanjing, Jiangsu, 210018, ChinaLihat Detail Hotel
Shanshui Hotel
Shanshui HotelShanshui HotelShanshui Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Shanshui Hotel

9.4/10
Luar Biasa
4387 ulasan
Ulasan terverifikasi
Lokasi9.5
Fasilitas9.3
Layanan9.5
Kebersihan9.5
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Semua ulasan(4387)
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Mudah kemana saja(732)
Sarapan lezat(346)
Dekat stasiun MRT(310)
Resepsionis sangat ramah(224)
Cocok untuk anak(199)
Ada kamar untuk keluarga(148)
Menu prasmanan enak(25)
Buruk(82)
Tamu
Family Suite
Check-in Mei 2023
Keluarga
3 ulasan
8.0/10
Luar Biasa
Diposting pada 6 Jun 2023
Kamarnya sangat bagus, karena check-in pada hari itu harus dibayar di muka satu hari sebelumnya setelah jam 6 untuk memesan kamar. Ruang keluarga berada di lantai 10 dan ruangnya bagus. Dua kamar, satu tempat tidur besar dan satu tempat tidur single, cocok untuk keluarga dengan tiga orang. Pilihan sarapan paginya tidak banyak. Tapi makannya cukup dan harganya tidak mahal. Satu-satunya kekurangan adalah jika anak-anak ingin berendam di bak mandi, mereka bisa hanya parkir di belakang pancuran.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, halo. Terima kasih dan keluarga telah memilih untuk menginap di Shanshui Hotel. Tata letak kamar hotel kami elegan dan lingkungannya nyaman. Suite keluarga selalu menjadi pilihan pertama bagi tamu perjalanan rumahan. Dua kamar tidur terpisah memungkinkan Anda dan anak-anak Anda beristirahat tanpa saling mengganggu. Mengenai uang jaminan yang Anda sebutkan, uang jaminan digunakan untuk mengunci kamar saat memesan secara online, dan akan dikembalikan penuh setelah Anda meninggalkan hotel. Menantikan untuk mendapatkan nilai penuh Anda lain kali. berharap Anda hidup bahagia. Manajer Layanan Pelanggan Shanshui, Xiao Xiao
丽嫚
Kamar 2-tempat tidur Elegan
Check-in Apr 2025
Keluarga
10 ulasan
10.0/10
Fantastis
Diposting pada 5 Mei 2025
The hotel has excellent service, but the breakfast, although it is varied, but the variety is very little, the location is excellent
Terjemahkan
Tanggapan dari Properti: Thanks for praising our service and location. Sorry the breakfast variety didn't meet your expectation. We'll work on enriching it. We hope you'll give us another chance to serve you better on your next visit. Best regards, the customer service manager of Nanjing Shanshui Hotel
Jang Cheng Long Mr.
Kamar Bisnis 2-tempat tidur
Check-in Mar 2025
Pasangan
8 ulasan
9.0/10
Sangat Baik
Diposting pada 12 Apr 2025
Hotel spot clean and service good. Only set back as follow 1. Booking through Trip.com needs credit payment in advance as usual.  2. During check need to pay in advance towards the hotel. Later Trip.com will reimburse back my credit card bank. Which makes in convenience for me, my credit card bank and trip.com.  3. Hotel does not trust customer like us. Where we need to place RMB 200 holding during stay. I don’t understand why they need RMB 200 holding during stay. What happens customer forget to collect their RMB 200. Will the hotel send back to customer if deposit was paid in cash.  That is my setback. This was our first time where hotel neeeeeds to collect payment directly from customer. My God Oh.  Warmth regards
Terjemahkan
Tanggapan dari Properti: thanks for praising our cleanness and service. Sorry for payment & deposit issues. Advance payment may result from system glitches; we'll talk to Ctrip. The 200 - yuan deposit covers extra costs. If forgotten, we'll refund. Cash deposits will be returned upon check - out. We value your feedback and will improve. Hope you'll come back. Best regards,Alicia, Customer Service Manager of Shanshui Hotel
Tamu
Business Double Room
Check-in Mar 2025
Bisnis
13 ulasan
8.0/10
Luar Biasa
Diposting pada 2 Mei 2025
The staff were friendly and helpful. Overall, I had a pleasant stay and would come again.
Terjemahkan
Tanggapan dari Properti: we're truly delighted to hear that you found our staff friendly and helpful, and that you had a pleasant stay with us. Your kind words are a great encouragement to our team. We're looking forward to your next visit and will continue to provide the same high - quality service to ensure your every stay with us is enjoyable. Best regards, Customer Service Manager Alicia
meltemirocks
Business Double Room
Check-in Nov 2024
Pasangan
21 ulasan
8.5/10
Luar Biasa
Diposting pada 3 Jan 2025
We chose this hotel for our New Year trip and we're pleasantly surprised by the room size, the view and the position. We even managed to walk back from Xinjiekou, which looked far from the map but was actually only a 30min walk away. Same with 1912 and the presidential palace, very close even on foot. For the attractions that needed a metro, the closest stop is at less than 10min away. The room was spacious and comfortable, just a little too warm. The staff is friendly and gave us many water bottles at every request.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful review! We are delighted that our hotel met your expectations during your New Year trip. We're glad you enjoyed the room size, the view and the convenient location. We strive to provide a pleasant experience for all our guests. If the room temperature was not to your liking, please do let us know next time and we will do our best to adjust it. Also, we're happy to hear that our friendly staff was able to assist you. We look forward to welcoming you back again in the future.
Chris
Business Double Room
Check-in Mei 2024
Sendiri
62 ulasan
8.5/10
Luar Biasa
Diposting pada 27 Jun 2024
Great location just south of Xianmen station. Quite tired looking from the outside but improves drastically upon approaching the lobby. The property is aged but this isn’t necessarily a bad thing. Bed is super soft, big desk and chair, couch is sturdy and the cup disinfector is a nice touch. Wifi speed is about 20 megs per second and there are tons of TV channels. Buffet breakfast had many options. Robot butlers on standby. Love the ceiling mounted showerhead. There was a fridge but it was locked, quite pointless. Overall this is easily the best place I’ve stayed in Nanjing and recommend it.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your detailed and positive review. We are delighted to hear that despite the initial exterior appearance, you had a pleasant experience upon entering our hotel. We appreciate your kind words about the bed, facilities, Wi-Fi speed, breakfast options, and the unique touch of the robot butlers. All the refrigerators in the rooms are not locked and can be used freely. If you have any questions about the use of the facilities, please contact the customer service manager at any time. We believe we will provide you with better services.We are thrilled that you consider our hotel the best place you've stayed in Nanjing and that you recommend it. We look forward to welcoming you back again in the future to provide you with an even better stay.Best regards, Customer Service Manager Alicia
Lai Ping
Kamar Bisnis 2-tempat tidur
Check-in Okt 2024
Bepergian dengan teman
5 ulasan
10.0/10
Fantastis
Diposting pada 27 Nov 2024
The hotel is well maintained and clean. The bed is comfortable and the shower pressure is very strong. The location is near the metro station and there are many restaurants nearby. The front desk manager was very helpful and gave us a lot of useful information about places of interest. Highly recommended.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful feedback! We are truly delighted to hear that you found our hotel well maintained and clean. It's great that you had a comfortable sleep on the bed and enjoyed the strong shower pressure. Our location near the metro station and the presence of many restaurants nearby aim to provide convenience for our guests. We are also happy that our front desk manager was able to assist you effectively and provide useful information about places of interest. We highly appreciate your recommendation and will strive to do even better in the future. We look forward to having the pleasure of serving you again on your next visit. Yours sincerely, the Customer Service Manager of Shanshui Hotel
Tamu
Business Double Room
Check-in Agt 2024
Pasangan
2 ulasan
10.0/10
Fantastis
Diposting pada 24 Okt 2024
Location is very good close to attractions. Service is very good too and friendly staff. Recommended!
Terjemahkan
Tanggapan dari Properti: Thank you very much for your recommendation! We are delighted to know that you were satisfied with our location and service. We will keep doing our best to provide you and all our guests with an even better experience. Looking forward to welcoming you again!
Tamu
Business Double Room
Check-in Des 2023
Pasangan
11 ulasan
9.0/10
Sangat Baik
Diposting pada 21 Jan 2024
We stayed for one night only but it was a pleasant stay. The staff was very friendly and the breakfast offered food for everyone.
Terjemahkan
Tanggapan dari Properti: The hotel buffet breakfast is now special for one person in 38 yuan, offering Chinese and western-style meals, fruits, seasonal vegetables, freshly ground coffee, etc. Thank you for your suggestion and sharing. We will look forward to every guest's satisfaction with practical actions and unremitting efforts, and look forward to your coming again! Alicia
CMY
Business Double Room
Check-in Nov 2023
Keluarga
73 ulasan
8.0/10
Luar Biasa
Diposting pada 12 Jan 2024
Room is a little dated but all towel is plastic wrapped for hygiene purposes. They also provide a sanitiser to clean the cup in the room. Overall an enjoyable stay.
Terjemahkan
Tanggapan dari Properti: The hotel offers a variety of room types to choose from. The smart room type was renovated from 2019 to 2020. If you have any requests for the room during your stay, please feel free to contact the customer service manager. Thank you for sharing, looking forward to your full marks and good reviews, and wish you a happy life! The customer service manager Alicia
Arabin
Business Double Room
Check-in Nov 2024
Bisnis
30 ulasan
10.0/10
Fantastis
Diposting pada 2 Feb 2025
Very nice hotel and room as per the price!
Terjemahkan
Tanggapan dari Properti: 新年快樂!感謝您對酒店的高度評價!能讓您覺得房間漂亮,價格合理,我們感到十分榮幸。我們會一如既往地保持高水準,為您提供更優質的服務和體驗,期待您的再次到來,祝您生活愉快!山水客服經理 小董
Tamu
Family Suite
Check-in Okt 2023
Keluarga
8 ulasan
9.5/10
Menakjubkan
Diposting pada 5 Nov 2023
Near many tourist sights. Staff very efficient and sorted out Wi-Fi issue straight away. Hotel clean, breakfast choice good. Amenities available however did not use
Terjemahkan
Tanggapan dari Properti: It sounds like you had a positive experience at the hotel! Being near tourist sights is always a plus, and it's great to hear that the staff was efficient. A clean hotel and a good breakfast selection are important factors for a comfortable stay. It's good to know that there were amenities available, even if you didn't end up using them. Overall, it seems like you had a pleasant stay. We expect that you might consider staying at our hotel again. Wishing you good luck. Shanshui Customer Service Manager Alicia
GMac
Business Double Room
Check-in Nov 2023
Pasangan
92 ulasan
10.0/10
Fantastis
Diposting pada 22 Des 2023
Wonderful stay and great location. We enjoyed and would go again
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and appreciated the location of our property. It is always our goal to provide our guests with a comfortable and memorable experience, and we are glad to know that we have succeeded in doing so.We appreciate your kind words and look forward to welcoming you back in the near future. Once again, thank you for choosing our hotel and for sharing your feedback with us.Wish you a happy life. Customer Service Manager Alicia
ASony1
Kamar Smart Queen
Check-in Des 2022
Pasangan
25 ulasan
10.0/10
Fantastis
Diposting pada 24 Jan 2023
The smart room was surprisingly worth it considering the price. At first glance the design concept is questionable but it kind of makes sense in an interesting way. Only downside is the shower glass;maybe some privacy glass should be added as well,not only couples will book the room. Service was perfect,location spot on. Overall it was worth it .
Terjemahkan
Tanggapan dari Properti: In 2020, the new generation of smart rooms was officially launched. All facilities in the room can be realized. Wisdom rooms have a variety of themes for you to choose. Thank you very much for sharing and liking, because your praise makes us full of motivation, and your praise makes us more perfect. Look forward to your visit again, I wish you a happy life! Alicia, Shanshui customer service manager
Tamu
Business Double Room
Check-in Des 2023
Bisnis
130 ulasan
10.0/10
Fantastis
Diposting pada 11 Jan 2024
Good location, comfortable atmosphere
Terjemahkan
Tanggapan dari Properti: The hotel is within walking distance of Nanjing's famous scenic spots such as the Presidential Palace and the Six Dynasties Museum. When you stay at Shanshui Hotel, you can have a panoramic view of the majestic Zhong Mountain, ancient city style, lakes and mountains. The surrounding environment is elegant, making you feel relaxed and happy. Thank you for your praise , wish you a happy life! Looking forward to seeing you again! Shanshui customer service manager Alicia