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Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.7
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Pengguna Anonim
Kamar Boutique Queen
Menginap di Nov 2024
Pasangan
2 ulasan
2.7/5
Diposting pada 3 Jan 2025
The hotel did not have a website or email address and also did not appear on the Radisson site or app. Upon arrival, it required quite some discussions with front desk staff and the manager (plus written proof) to convince them of the privileges for VIP (top status level) members of the Radisson Rewards program, which apparently was completely unheard of at this property.
This very unpleasant welcome and the troubles around getting the room upgrade we were entitled to made a bad first impression. As a result, we abstained from any further discussions about the breakfast which should have been included, too, and ate outside instead. A shame for a Radisson property to make your most loyal customers forego their earned privileges.
The room itself was modern, spacious, clean and well-appointed. We made use of the complimentary guest laundry which worked fine. The gym, however, was very barebones, to put it mildly. Truth be told, it was an absolute joke.
As the location also was not ideal (too far from any points of interest and quite a walk to the nearest metro station), we are not sure if we would return to or recommend this Park Inn by Radisson. In light of their treatment of Radisson Rewards VIP members probably not.
Terjemahkan
6/7
Tanggapan dari Properti: We are very sorry to have caused you such an unpleasant experience. We have received your suggestions and will improve and enhance our services in the future. We look forward to your next visit!
Tamu
Kamar Queen dengan Pemandangan
Menginap di Agt 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 7 Sep 2024
xiaoganfuwuhenhao,jiudianganjing卫生
Terjemahkan
Tanggapan dari Properti: 親愛的賓客,感謝您對我們服務的肯定,我們一直致力於為顧客提供貼心的服務,使每一位到店的朋友都能有賓至如歸的感覺。期待下次與您相遇,陪您度過最美好的旅途時光。
hxgang
Kamar dengan 2 Tempat Tidur dan Pemandangan
Menginap di Des 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 28 Jan 2025
卫生:OK
环境:ok
服务:ok
设施:ok
Terjemahkan
Tanggapan dari Properti: 尊敬的客人您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,期待下一次的出行,我們能為您創造更加完美的服務。
Tamu
Kamar Queen dengan Pemandangan
Menginap di Agt 2024
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 6 Sep 2024
The front desk service is very good
Terjemahkan
Tanggapan dari Properti: 尊敬的客人: 感謝您的分享,酒店團隊始終致力於打造更優質的服務,無論是硬件設備還是服務方面,都希望周到為您打點一切微小的細節!感謝您的褒獎和滿意,這也是我們團隊不斷奮鬥的動力!我們誠意期待您的再次光臨,希望能為您創造更多驚喜體驗!祝您生活愉快
Tanggapan dari Properti: 非常感謝您選擇我們的酒店並抽出寶貴時間分字您的入住體驗。對於您此次未能享受到預期的服務標準,我們深感遺憾並誠摯地向您道歉,您在評論中提到的具體問題,如隔音效果、玻璃密封問題,我們非常重視。這明顯不符合我們一直以來致力幹為客人提供舒適、乾淨和育效服務的承諾。我們明白這樣的體驗無疑給您的旅程帶來了不便,對此我們感到非常抱歉。再次感謝您的反饋,它將成為我們不斷改進和提升服務的重要參考。期待未來能以更加完善的服務和設施迎接您的光臨,給您帶來完全不同的住宿體驗。