Hotel Family-friendly Naha

It is about a 25-minute drive from Naha Airport. Parking is convenient for self-driving tours, and the facilities are complete. There is a laundry room downstairs. The room was clean and tidy, with views of the swimming pool and Naha city from the window. The family of three enjoyed their stay.

Hotel Collective was hands down the best hotel during our stay in Okinawa! From start to finish, everything about this property exceeded our expectations. The service attitude of the staff was truly outstanding. Every interaction was warm, professional, and attentive, making us feel genuinely welcome and cared for throughout our stay. The hotel’s commitment to hospitality really stood out. The rooms were super clean and spacious, offering a perfect retreat after a day of exploring. It’s rare to find such well-maintained and generously sized accommodations, especially in such a convenient location. Speaking of location, it was absolutely perfect for shopping, dining out, and sightseeing. Being right in the heart of Naha, we had easy access to Kokusai Street, local restaurants, and cultural landmarks. Everything we needed was just a short walk away. We would definitely stay here again and highly recommend it to anyone visiting Okinawa. Hotel Collective sets the bar high for comfort, service, and convenience!

I stayed 5 days in a Queen room and 4 days in this big twin room with a washing machine and mini kitchen. The bathroom is smaller than in the comfort queen room but still okay, the room size and washing machine is a big bonus. The hotel is near monorail and easy to reach almost any place. There’s free soft drinks and coffee any time in the lobby.

Great stay at this Hotel ocean. Kids friendly, located by the main street and just a few mins walk to the walking street. 5 mins walk to the monorail.Very convenient. Great pool for kids. Not too deep, even four years old kid can stand and play with confidence. The pool offer free Floats eg donuts, mats, etc. There are 2 coins operated washing/drying machines. And so many stuff you can just take to use eg extra chairs, small fans, camping lights etc like in the pics I posted. Also there are selections of pillows to choose for your own comfort, so much selections of shampoos, baby’s soap to choose by yourself. 24 hrs drinks/tea/coffee. Play area for your kids. And some activities for your kids to do. The staff are helpful and always there for you. Even when I was there late night chitchat in common area. The room we had was family room for 4. Cozy and enough space for our bags. Overall. We had a great experience. Thank you.

地段很不錯，附近地勢平坦，走路去哪裡都很方便。樓下很近的地方有兩個便利店，泊港走過去也很近，可以乘船去渡嘉敷島。走去新都心也就一刻鐘時間。酒店式公寓，雖然沒有酒店那樣24小時服務，但該有的設備和服務都有，衞生搞的一絲不苟一根頭髮都沒有，比大部分賓館乾淨多了。這點非常棒！ 房間裏有廚房和冰箱，可以自己做飯很方便！衞生間有洗衣機和烘乾機，中長期逗留太方便了。基本上廚房和洗烘設備是我選擇這家condo的主要原因。有家的感覺。居然還有蒸臉的機器，每天洗完澡來蒸一下，太讚了。 和隔壁房間的隔音很不錯，住了7天沒聽到隔壁聲音，也有可能日本人都挺安靜的。但因為房間和陽臺中間有新風系統，加上西邊不遠處有條大馬路晚上有時候會聽到警車拉着警笛追趕炸街的摩託車。但多虧了這個24小時新風系統，家人感冒沒有傳染給我。 陽台上的景色不錯。可以看到泊港的海，住的很舒適！工作人員英語不錯，全程交流無障礙。

Check-in is a mess! It's a self check-in system and there's no staff around. The main door is locked and requires a pass code to unlock. We never recieve the passcode hence we couldn't go in. We tried to call the customer service number on the door but the customer service told me they no longer work with this establishment and gave me another number to contact. I called the other number and the person has no clue about this hotel! They tried to give me yet another number to contact! Thankfully we were able to enter the lobby when someone left the building. When using the self check in system, we found out the booking number we had were incorrect. There is a customer service option on the system which did help us to reach a human being who actually knows something. The customer service agent helped us to check in. Another frustrating thing is that they don't have cleaning service or even new towels for booking less than 4 nights. This was not communicated to us when booking. It says amenities provided! The location is nice, the rooms are clean but I will not stay here again just because the whole nightmare at check-in.