Sovrano Hotel

Lokasi hotel adalah gd.. tapi kamarnya agak kecil, tidak ada lemari untuk menggantung pakaian Anda & Anda tidak bisa tidur dengan nyaman karena Anda dapat mendengar orang berbicara dengan keras dari kamar Anda ... saya kira dindingnya terdengar bagus. buruk...

Saat saya masuk, ada bau yang kuat 😅 Kebersihan perlu ditingkatkan 👎 Aspek ini terlalu tidak memuaskan 😅 Di seberangnya ada department store. Sangat nyaman untuk pergi ke mana saja.

Toilet mudah kebanjiran bahkan jika Anda mandi hanya selama 20 detik. Saluran pembuangan berada di tempat yang buruk dan air tidak mengalir ke arah saluran pembuangan. Lokasinya bagus

Kami menikmati 3 hari menginap di Sovrano Hotel. Lokasi yang luar biasa! Berjalan kaki ke Grand Mall, BCS, dan tentu saja restoran-restoran lokal! Kami menyukai sarapan ala carte untuk pagi 2 hari kerja! Terima kasih Sovrano Hotel dan staf Anda yang ramah!

Kamar bersih tapi kecil

First thing definitely good location but room very small no windows, night sleep felt itchy, towels smell horrible and toilet a bit flood when having a shower, ventilation fan noisy.early check-out the next day. Too bad having this experience in this hotel.

It was good before, hence coming back. However, in my opinion, the service is not up to standard now. The cleaning of room is only upon request and I was not made known. The room allocated was with no window and too small even for a solo traveller (i need to walk side way and no space for my cabin size luggage). Loud sound from early morning (630AM local time). Probably will not be back again. But the location is definitely a plus point.

Very disappointed and disgusting holiday...at the hotel on 11/11/23 at around 1500 hrs and was told by hotel staffs that i had cancel my booking and indeed very surprise when i do not cancel my booking which i had paid in full could and explaination on this be englighten to me asap.

Front office staffs are friendly and helpful. Room is basic which is acceptable for the price, but my issues are the shower water jet is too weak and small and takes a while to take shower, sometime have hot water sometime no hot water, also no housekeeping done during my 2 nights stay, I have to clear my own rubbish and ask to replace towels.