Willow Bay Resort

We enjoyed our stay at Willow bay . The property was situated right on the beach . Fantastic view from the 7 th floor of the ocean . Great location. And easy parking . The suite itself was spacious and clean . Will definitely stay here again . Definitely a great place to bring the family for a Myrtle beach getaway .

This was honestly the worst hotel I’ve stayed at. There is never anyone at the front desk. You have to call to get in touch with someone, and even then they don’t answer. Every pool and hot tub was closed, and nobody made us aware of that prior. All of the surrounding hotels had their pools open. I never saw anyone cleaning. There was trash piled in the hallway. There was no extra trash bags. The air conditioning DID NOT cool the room. We had to go to Walmart to buy a fan to even be semi comfortable. This is the furthest from a “resort”.

Our toilet didn’t work, they came to fix it but it flooded our bathroom and the property wouldn’t compensate us. I have contacted the property and they never responded. I contacted ******* and the gave me key cash… not enough considering I booked a 2 bedroom 2 bathroom because we needed it. This 2 days was a lot of money to not have the basic room description available.

Extremely disappointing stay. The property is poorly maintained, with unacceptable cleanliness standards. The pool and hot tub were both out of service, and the bathroom had major issues — the bathtub drained slowly, the toilets were dirty, and the flush barely worked. The hotel appeared short-staffed, leading to long wait times at check-in. I wasn’t given my room until two hours after the stated check-in time. Overall, this was a terrible experience and absolutely not worth the money. I would not recommend this place to anyone.

You’re mainly Paying to be by the Beach This place seems to have been review-bombed with positive reviews that might have been paid for or something, because you’d have to be missing part of your frontal lobe to give this a 10/10. I’ll start with the good: - Mary (the on-site attendant) is very responsive and friendly. - The property is right on the beach. - The text before check-in is detailed enough to get you there. - Temperature control is decent. - The rate was not over-priced and you can see why below. The not-so-good: - The pictures don’t match the property at all. Either they were staged and/or there were filters applied. - Half the time, there was someone smoking **** in a nearby unit and it got old real fast. It was gross. - Both jacuzzis are out of commission, which is also misleading and there’s signs for vending but no vending machines. - The furniture in our unit was dirty, most notably the couch and the floor was covered in sand. This place needs a lot of investment and a lot of work for people to not feel like they’ve been duped.

Overall amazing! I recommend tgis place. Cleanliness, friendly, spacious and luxurious.