Hotel Hot spring Munich

Love the building, design and the location (the physical / hard part). The soft part (people), more efforts required. They misplaced 1 of my luggage and I need to beg them to find it (as if I was lying that I have 3 begs). They pushed me around, asked me to go and ask ”that guy at the door” and asked me to go to the luggage storage room even after I clearly described my beg (not with a typical colour). And apparently, the beg was at the reception behind the counter. Wasting 1 to 2 hours.

Not much to expect out of this hotel except for the location. The Italian lady who checked us in was very nice. Can’t say the same for the Turkish guy who refused to let us have the vacant room because it was before 3 pm.

Hotel staff are friendly and helpful. Location of hotel was excellent…tram and train station was about 100 meters away. We book a family suite and was given high floor, quiet and comfortable room.Breakfast buffet was good !!!!

Good value. Comfortable, modern furnished rooms with very easy access to trams, buses and subway routes to travel to Munich's attractions. Staff was very friendly. Lounge is nice for an evening drink. I would definitely stay here again next time I am in Munich

The hotel is in a good location, very close to Maria Square. The hotel feels quite old, and the facilities are barely passable at this level. It is embarrassing that there are no toothbrushes and soap in the room

Enjoyed my stay here. In fact i extended extra night. Staffs are helpful and accommodating. Value for money for my stay

Good location. Team 19 is nearby very easy to get to the city.Laundry service is near by. Breakfast buffet is only 10 Euro but it has lots of good options. The hotel is very affordable and all staff are very friendly I would recommend this to all of my friends.

Location is very close to Munich Hbf,just across the road. Shared kitchen was well equipped. Our room has ensuite toilet.. But was quite small. You will need to put on the bed sheet, pillow case, etc your side, and at the end of trip, u will need to bring everything down to the laundry cart. They have happy hour at the bar.. Music play thru out the night till 2plus am. Extended check out time after 10am will be extra euro per pax which I think is very reasonable. Cleaner came into room at around 10am, everyday. There was once we will still in our room, we got a shock, as she did not knock the door, just open with her access card. Only then we realised she came everyday. Overall quite nice. If u are looking for budget accommodation, can consider. Btw, we are a group of 4 gers,having the room to ourself, so no experience about mixed sharing dorm.

The first floor is too hot, the second floor is good, the breakfast is awesome, the first floor is booked, the fat guy at the front desk is very patient to help change the room and want to tip when checking out, but he rests, the hotel is recommended!