Hotel Pemandian Air Panas di Castilla-La Mancha, Spanyol

1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock. 2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion. 3. There is no complementary water. If you need water, you have to go get it from the cafeteria. 4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.

Amazing place. Excellent facilities. Super spa. Fabulous staff. Not to be missed. Thank you and wish I could have stayed longer.