Hotel Bawa Suites

I booked this hotel from the company staff and the room was smaller than the pictures they posted

so I stayed here when I went to India for the first time three years ago during Covid and yes, the restrictions were pretty tight in the country but this hotel made all the difference in there cleanliness and willingness to help in any way they could with anything needed. I needless to say it was wonderful to be able to go back to a place that felt like a second home. The staff is amazing always there to help night or day any hour in any way possible. From the door greeter to the check-in team and most appreciated were the housekeepers and they’re thorough and expedient way of cleaning and redressing the bed. This time my housekeeping, attendance were Sarwan,Sitaram,Suril,Poavin Durai,Sachin and Kishoye. Room service is worth mentioning as well ***** with the kitchen that makes the food. I had a few days where I needed to stay in my room and do some work and they were prompt and the food was well prepared and hot. Oh yeah, breakfast is included in this hotel with a wide arrangement of Indian food and American food and omelettes cooked to order ***** with other American breakfast delights such as pancakes, cold cereal, oatmeal, and I believe even bacon. My hat is off to this establishment and all staff in my second stay this go round. Thank you all very much.

What an amazing hotel. All the staff were so friendly and helpful. From front desk, housekeeping and dining roo They went out of their way to ensure guests have an enjoyable stay. The buffet breakfast is awesome, great selection and variety, special mention to Manoj and team who took very good care of us in dining room during breakfast, Also Special mention to the housekeeping team Kishore, Mahendra, Sachin, Ansel and Durai who always ensured Rooms were cleaned everyday to a very high standard. It was so nice to come back to the room each day to find it cleaned impeccably. Nothing was too much trouble. Always friendly and helpful. Will definitely recommend this hotel to others visiting Mumbai.