Peninsula Grand Hotel

Anybody who is going through this review. I am telling you this hotel is NOT WORTH your hard earned money. And i would also like to share with you guys that i am a person who travels a lot and to different countries even for my work related things. I have stayed in a lot of different properties. 1.Never have i ever seen any hotel the good once charging for ICE CUBES. This is crazy....you ask them for some ice. The answer you will get is "Sir its chargeable". 2. The rooms have shabby towels. 3. Loud music in you rooms always till LATE NIGHT because it has a club on roof top. 4. This morning i ordered form in-room dining menu at around 5:15AM. Just image such a big property. I asked them for a beverage i.e Tea with my order. As you know being an Indian who would not want to have a cup of tea in the morning. And they simply REFUSED it. Saying we could only serve you tea or coffee after 7AM. I have never seen that happening in any hotel. Even i ordered a club sandwich with brown bread and when the order came WHITE bread was used for the same even after clear instructions. 5. I went for lunch in the buffet. While leaving i just took an apple from the counter. Which you could see in the picture shared below. A girl came to me running and simply said "You cannt take that" i mean can you believe it. This is crazyyyyyy. If the fruits kept in the buffet are not for use then for what is the purpose of them being there. I think they just want to keep it for a show !! 6. This property has NO GYM or NO free area where you could possibly walk for a while after meals. 7. HOTEL STAFF is RUDE. You ask them for anything. They are sk ready to say NO for it.

Very very bad property … I stay 2nd time , first time I stay here for whole 1year with our bussiness group members . We have here 3 rooms and stay for 1year but that time & now too much changes and differences. That time Rooms very well clean and staff services 5* but this time , I got room with no door bell working & no shower working. I complained so they say just hold for few sec or min shower valve once it hold than you can take shower easily but not say I do change your room. 2nd major issue for not stay in this property is visitor are not allow & outside food not allow areee if JW , Holiday inn , etc iconic property allow visitors even Indian hotels associations & Maharashtra hotels associations policy say if visitors provide them ID on receptions than allow them to visit in rooms but this property is against policy, even international property allow visitors , Double M Square by Hilton dubai allow 3 visitor to visit the room at anytime but condition is provide your id on reception but this property not follow hotel associations rule & policy. I m not staying next time for sure & who read my reviews please don’t stay here . After upto you.

The experience of staying at peninsula hotel for a holiday in mumbai was very good, the food here is also good.

I had a great experience and would recommend others for the same and the housekeeping staff was always available especially Mr Arif was amazing and helped me out immensely and I had a wonderful stay here .Thanks again

Washroom is not clean, and bath soap is not available. Toilet seat is leaking, and room freshner smell is really terrible

Nice room service and good foods are served,and it is located in very nice place and Arif was so nice and good service done by him Must visit place in mumbai sakinaka Near by metro and a very busy town If anyone need to stay in a good hotel try hotel peninsula grand

Enjoyed my stay at hotel peninsula grand, mumbai. Comfortable accommodations and great service. 4 stars!

Prices are to much higher 3 times more higher price there sales happening on actual prices. Not happy

Your staff Arif from Housekeeping is very good and approachable. Very good service, time to time care and asked everytime if over and above anything is required...staff is kind and always smiling. Well dressed staff and timely reaching at room.