Hotel pemandangan pegunungan di Chengde

Hotel man is great, he speaks very good English and is super friendly and kind. Transportation by car was arranged to and from the train station as well as for heading up the hill at 6am to the Jinshanling great wall park entrance to catch sunrise from the Great Wall at the top. It is possible to just walk up to the gate instead, it just takes longer to walk the 2 km to the ticket checking gate, and there is then still some maybe 15 mins of walking uphill before getting to the top. Photos show the view from my room, the menu of the hotel restaurant, dinner (尖椒豆片炒肉), and breakfast (fried rice and soup).

I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.

Kontak pertama saya dengan Mega Holidays adalah ketika saya menerima telepon dari bagian reservasi sebelum check in. Mereka dengan cermat menanyakan kebutuhan kamar dan perkiraan waktu kedatangan saya. Terima kasih telah meningkatkan kamar kami ke kamar keluarga orang tua-anak di lantai 20 (tempat tidur king size 2 meter + tempat tidur 1,35 meter). Kamarnya lebih besar dan pemandangannya bagus! Anak-anak dapat beristirahat dengan baik ketika tidur sendirian. Saya ingin mengucapkan terima kasih khusus kepada Zhang Hui atas pelayanannya yang antusias! Sarapannya cukup sederhana dan memiliki beberapa ciri khas lokal, jadi saya cukup puas dengannya. Dibutuhkan sekitar 20 menit untuk naik taksi ke tempat yang indah itu, yang merupakan jarak yang dapat diterima.

Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay.

The only hotel inside the jinshanling great wall. Next to the entrance of the ticket and cable car station. Only 1 Chinese restaurant that served breakfast, lunch and dinner. Prices of the food are reasonable and portions are huge. Room is as per the picture. We have 2 rooms, 1 facing car park and 1 mountain. No greatwall view as is hidden behind the mountain. Service is excellent, they will provide pick up service from tourist centre and east gate entrance. We walked from the central to the east and contacted them via WeChat to pick us up from there. When we checked out, they told them we wanted to go a restaurant near the tourist centre, they did the extra mile to send us there instead of just alighting at the tourist centre. Staff are extra friendly. I saw them looking for 4 guests who dine at the restaurant the night before who dropped at 100yuan. The next morning when we were there for breakfast, they checked whether did we sat at the table for dinner last night. They were still searching for the guests to return the money. Super honest! However, cleanliness can be improved, the ceiling fan was super dusty. Behind the hotel, next to the greatwall entrance, there are some farmers restaurants and mingshu too.