McIntosh Country Inn & Conference Centre

Place was ok. Registration unpleasant. First thing, the woman informs me, in quasi-accusatory tone, that my MC had refused payment. I asked her to try same card again, and she did then put on an "I told you so" face. My daughter offered that a US card often texts you for confirmation. I checked, and sure enough... My wife then came forward with a card, and the woman said, matter-of-factly, that'll be 500 or so. I raised the issue that Travelocity had confirmed a 150 US, so, even with exchange, we shouldn't come over 350. Then i was lectured that they naturally went by Canadian numbers (which I'd already acknowledged) and that they tagged on a fee just in case. A pleasant person would have simply stated, "There seems to be a problem with the credit card," and offered solutions. Then, even before my question of extra fees, she should've explained what added up t what. As it was, I was being judged from the start by this smug person who was only too glad to find me wanting. And, for the record, I actually am Canadian, living in the US these days - though I held back from joining her sour attitude with an equally judgmental retort.

I had a very nice one night stay. Yes, it is old and may need some upgrades. But on another hand - old-fashioned style is actually what makes it non-standard and leaves very nice memories.

Very satisfactory stay, easy check in, clean room, comfy bed, quiet, close to Upper Canada Theatre

It was clean and the staff was very friendly and helpful. It was holiday Monday and most places are closed and the receptionist, when I asked, told me about a good place to have supper. the food was very good but the place was so busy with only the manager and 1 girl working that we have to wait. The motel itself was good looking and the grounds were kept clean. The pool, on our observation, looked very clean and looked after.

It could use some modernization. Of all the hotels we have stayed at in the last 20 some years, this is the only one we know who still use wool blankets and bedspreads. The sheets and blankets are very old and thin. The bathtub has anti skid *****s which could use some cleaning or replacement. Will not stay there again.

Pet Policy with a $400 hold on your credit card in addition to a fee per night and a long list of don’ts, including hanging a sign on your door to let everyone know you have a dog. I expect there needs to be rules for irresponsible pet owners. If you say you are pet friendly, have pet friendly rooms, preferably on the ground floor and it is ok for pets to get fur on the furniture. I feel for the staff that need to communicate the pet policy which is likely met with push back from pet owners.

This property is very outdated and shows the wear in every area. One of the most noticeable things is the oder in the lower level rooms. It is a problem to anyone sensitive to smells. Comfortable beds were the best part.

Old and oudated. Small pool outside by the parking lot. No car charger. No breakfast at the restaurant. The Gym was closed for reno.

I booked this hotel although it was not one of the cheapest in the area, and I assumed I would have a better overnight stay there, but it was very disappointing. everything look so obsolete and bad odour everywhere. I was just waiting for the morning to to take my things and go.