Best Western Paris Saint-Quentin

不同意延遲退房，且態度不好。

Nice modern hotel with good parking. Comfortable rooms and quiet location with easy links into central Paris . Nice friendly reception staff and special requests listened too , enjoyed my stay. Only slight ****** is restaurant staff could be a little friendlier ! The food was good especially their signature burger ( and I’m not a burger person) but the staff were a little cold. Th breakfast staff were completely the opposite and th breakfast was excellent

Great property in a location with lots of shopping and food within a less than 2 km walk. Close walk to train station and excellent air conditioning. Very friendly staff at the front desk who were very helpful during our stay. Id stay here again.

Affordable, close to trains into Paris. Great staff. August is holiday season so many restaurants were closed (including hotel restaurant. They did offer breakfast and drinks throughout the day/eve.

Reasonable prices. Easy to get into Paris (recommend Navigo weekly pass/train, metro etc all included). Small rooms, friendly helpful staff. Clean, comfy beds.

1) The room smelled disgusting 2) In the morning when I lifted up my bedsheet I could see small insects moving under the bedsheet 3) I have been bitten and am still itchy 4) There was a feeling of zero hydiene in the room

DO NOT BOOK! if I were planning another trip to Paris I would book a hotel IN Paris this hotel is 1 hour 10 mins out of pairs then you have to walk over a motorway from the train station through an estate & park to get to your hotel. The hotel itself isn't 3 stars it's less than 1. No toiletries, 1 towel, 1 robe, 1 coffee pod, 1 water for a room that is booked for 2?! The restaurant is not open on the weekends and there are no shops. On the last day, we ordered 2 coffees on room service then when checking out they tried to charge us for breakfast which is 30 euros?! honestly, I hated coming back to this hotel every day after leaving Paris worse hotel I have ever been to in my life. please avoid this if you want stress free trip.

Hotel isn’t as described in *********** This was supposed to be a Superior Queen Room and we paid more as a result for what I don’t know. Ac didn’t work in the room and was unbearably hot. Enough coffee pods for one person when two people were on the booking . Toiletries an absolute joke and only one robe. Tv had 2 English speaking news channels out of 48. Restaurant not open at the weekends. Needless to say we won’t book here again.

This was an overnight stop on our way from Calais to the south of France. Arrived at 7.45pm after an awful journey, just wanting dinner and a sleep. Dining area looked welcoming and we asked for the menu. Were told to download the menu from the QR code. Didn't want to accept cookies and my husband's phone was in the room. Asked for a paper menu plus a gluten free menu and were told to go and look at the menu in reception. Were told no gluten free menu, my husband ( who has coeliac disease and cannot eat any gluten) was told he could have steak without the sauce and maybe without the chips!! He asked if the chips were gluten free and waiter said he didn't know. Similarly we could not see a wine list to order from. Shocking customer service. We could not bear getting back in the car again so my husband asked if they could check with the staff if the chips were gluten free - clearly an inconvenience for the waiter. Food was actually good when it arrived but we were really put off by the general attitude. No towels in the room so had to return to reception for these. Room was fine although tv standby lights at the end of the bed (bright blue and red) could not be turned off so put a towel over them. Didn't stay for breakfast due to attitude/ lack of concern re gluten. Not encouraged to stay at Best Western again!