Ulasan Four Points by Sheraton Galerias Monterrey

The hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮

Room is great! Clean and warm. Very comfortable! Satisfied!

Very nice location and good breakfast. I will stay once more.

Excellent choice

這個酒店地理位置不錯，但是跟喜來登沒有半毛錢關係！前台進來我還以為進入了一個公寓，而不是酒店，酒店非常老， 最誇張的是空調聲音像你坐在發動機上睡覺一樣！隔壁的隔壁開空調睡覺都能聽見！ 樓上沖馬桶聲音響的跟地震了似的 窗簾設計也特有意思，左右不能拉動，就一層紗擋着…透明

離購物中心很近，服務優

我們出差訂了好幾間房。房間的空調聲音響的就跟發動機一樣。簡直無法忍受。

早餐是提供式，非自助餐形式，可選擇項不多，不符合亞洲人口味；第三晚打掃完後，樓上在裝修噴塗，通風系統應該是共用的，導致根本無法入住，客房也沒有提前通知，待了不到半小時鼻子受影響，頭也有點暈，體驗非常差。

商務出差，房間温馨乾淨，久違旅途睡了一個好覺