Ulasan Quest Mont Albert

The location of the service aparement is excellent. Also the receptionists are super helpful and nice. Whenever we need help, they will provide assistance immediately.

來墨爾本的第一晚，很不錯，前台工作人員很nice，第二天換了一間兩個卧室的繼續住五天

房間夠大，煮飯沒問題，洗衣機和烘乾機都具備，周邊很安靜

房間大 設施：全 服務：好

匆匆住了一晚，入住晚了些，前台已經沒人，對講機驗證我的身份花了20分鐘，沒見到任何服務，第二天一早就離開了

總體挺好，設施挺好，

酒店衞生方便，設備齊全，但疫情關係一周才打掃一次，可借用吸塵機自己打掃。 位置近boxhill，但走路要20分鐘以上；門口附近有車站，可坐電車去市中心；有提供停車場，$15一日。

We loved our stay at Quest! Loved the apartment, the new-ish building, late night check in was a breeze, very friendly customer service. We had a patio (ground floor) and all necessities. The only obvious disadvantage is distance to the downtown of Melbourne and airport. The hotel is steps from the tram stations, so that’s easy, but ride to CBD takes close to 50 mins. Despite of the distance, we loved the property so much, we would stay again!

Nice sized room with separate bedroom - kitchen area is a decent size and nice having a proper sofa

I had problems from pre-check in. I was reallocated to a sister property in another suburb due to electrical faults in the room I had been allocated (but not informed about this). On arrival they could not find me on their system and when they did they allocated me to another room that had a faulty ceiling light in the bedroom (it kept flickering even though the switch was off - which I discovered on going top bed). I reported this and was moved to another room that was in sub standard condition (smelled) and the bedroom was not set up properly (including no beside lamps). My experience was so bad I decided to ask for a refund (including for the night I stayed due to the incovenience I experienced). Only a partial refund was provided. I would not recommend this accommodation for anyone.

The property is very nice and in a central location, plus being pet friendly allowed us to bring our kitten along. Only thing to say is that the bathrooms are in urgent need of a renovation

Very clean , customer service by calling me if everything was ok. Impressed with the service💖

Staff member was abused 2 nights in a row by a guest seeking upgrades and refunds. There was nothing wrong with the hotel its a standard Quest. For the price you cant expect luxury or anything high end. Its for for purpose. The staff member showed incredible professionalism and still smiled and welcomed me while holding back tears. The teo staff the next day were friendly and welcoming. I would absolutely stay here a again.

Very spacious apartment style with all you need for your stay. Comfortable bed. No complaints