Ulasan Royal Thalassa Monastir

Awful

Excellent

The view of the hotel is acceptable, but the service needs improvement in many aspects. The rental of the swimming pool needs to be rented separately, which is particularly inconvenient. It is not convenient to eat nearby. The hotel's own buffet has various requirements. Customers are given hand straps of different colors. The plastic buckles cannot be taken off. It is very inconvenient to wear them all the time. However, Only willing to provide it once is not humane enough. The hotel facilities are relatively old and the price/performance ratio is average

Facilities: General Health: OK Service: Average

What a lovely time we had . I wouldn't rate this a 5 star tho. 4 star at the push. Seems like they were just getting ready for the season to start as they were painting and repairing. No bar or buffet is open at the beach yet. The first impression was very good. We were greeted at the reception area. Seated down to fill in some paperwork and offered fresh orange juice. Then we were taken to the restaurant for lunch. After lunch we went back to the reception and were taken to our room. We booked a garden view room but upon arrival were upgraded for free to sea view. The room was spacious, comfortable bed, smart TV. Our cleaning lady Hela was lovely! . Food was good. WiFi worked great (even when a far distance from the hotel in the sea). Entertainment was lacking.... A few nights there was a single singer who was just reading lyrics from her iPad and she couldn't sing very well (so get ready that you will need some drinks to survive this lol). The guitarist, violinist and singer with piano were lovely and nice to listen to. Big thank you to the animation team. The staff is what made our stay such a great time. Pool bar guys, indoor bar guys (we liked these the most), restaurant guys, cleaners, staff at the reception, towel guys ... Lovely people. The location is not the best as there's literally nothing outside the hotel. But it's a short ride by train or taxi to Monastir and Sousse. There is a small local airport very close by but it was no issue at all (we've seen a few planes but it was noisy only for a minute or two). This was a package holiday on the cheaper side and we read reviews after we booked which made us a bit nervous. What a relief that we had only a positive experience. Nice week away enjoying drinks in the sun.

Absolutely loved our stay—what truly made the experience outstanding was the staff. From the moment we arrived, everyone was incredibly welcoming, warm, and professional. They made us feel right at home. The team was also impressively efficient—check-in and check-out were a breeze, and any request we had was handled promptly and with a smile. You can tell they genuinely care about their guests. Exceptional service all around!

We celebrated our anniversary with a week in Royal Thalassa and we very pleased. The entire resort was clean and the people were very pleasant. We dined in 2 restaurants on property with no complaints. The beach access was fantastic as was the pool Open to tower guests only. We were actually surprised how quiet it was in our room, knowing how many people were at the resort . Our only regret is that we had to Leave

Unfortunately, my stay at Thalassa Royale Monastir was extremely disappointing. The staff were unprofessional and treated guests poorly, with no sense of hospitality or respect. The service was absolutely terrible – very slow, unresponsive, and completely lacking in basic customer care. This hotel does not live up to its promotion or rating. I would not recommend it to anyone looking for even a minimum standard of comfort and respect.

The hotel was very lovely the main building was grand and pretty and the food was great, new options every day with a mixture of different cuisines including traditional Tunisian cuisines. The servers were kind and some went above and beyond. The only issue was the first night, when we found an ants nest in our room but we were moved that night and have enjoyed our time here since.

The staff were brilliant in particular Mohamed, Moezness and Shada as they made us feel welcome and were happy to help us. The food was really good with so much choice every meal. The package included drinks, so there was great selection of drinks all of the time. We went on a trip which was well organised and we saw the El Jem amphitheater which was fantastic.

Super friendly staff , especially Chada from guest relations who is lovely and exceptional at her job….,,, .Chaine and Tito from the animation work so hard and are super friendly too .The spa and gym facilities are excellent …..I would recommend the spa packages which are great value for money .

Visited in march 2025 out of season, so the hotel was nice and quite not overly busy. Food and staff are lovely , Chada is so friendly with very beautiful smile also so professional Very comfortable bed The spa is a must do when visiting royal thalassa, it’s very relaxing and well worth the money , would definitely come back

Lovely clean hotel, fantastic pool, helpful friendly staff. Lovely relaxed atmosphere. Spacious bedroom and balcony. Great choice of food. Entertainment team great fun. Enjoyed our stay so much we have booked to come back in the summer.

What a fantastic hotel had such a great stay booked to come back in the summer. Fantastic staff everywhere bar, pool, restaurant great selection of food everyday in restaurant. Pool is fantastic can't wait to come back in July. Rooms great with service everyday. All staff so friendly and say morning everyday. Thankyou to everyone.