Royal Thalassa Monastir

Awful

酒店景色尚可，但是服務上有很多方面需要改進。泳池的租金需要單獨租借，特別不方便，周邊吃飯不方便，酒店自己的自助餐又各種要求，給顧客發了不同顏色的手繩，塑料死扣的不能摘下來，一直戴着很不方便，但是衹願意提供一次，不夠人性化。酒店設施比較陳舊，性價比一般

This was my very first solo holiday, and as a female in my thirties having read the reviews beforehand, I was really worried! I arrived at the hotel late as my flight was delayed. Was greeted warmly by a lovely lady who sat everyone down and asked us to complete the forms to check in. She explained we could get food and drink if we wanted and told us where to go, etc. I was very tired so opted to go straight to my room, a porter took my bags for me and checked it was all ok. My room was beautiful, clean, and there no sign of any bugs as other reviews had stated. I then went to the indoor bar for a drink before bed. The staff in the bar were absolutely lovely, all friendly, attentive, and chatty. I like to see the sunrise so I went down at around 6 am. I had already missed it sadly! So I went to the pool. A lifeguard called ramez came over to say hello and I asked him how long it would stay in the shade where I was (i was on the right hand side of the pool if looking towards the beach) he said that the sun wouldnt hit where I was sat until about 10am and asked if I wanted to move which I did. He helped me find a new spot in the sunshine and couldn't have been more helpful. Ramez took his job very seriously when watching over everyone in the pool, as did all of the other lifeguards. I saw one pull a child out of the pool within a split second while its drunk mother was totally oblivious!! The pool bar was very busy, Adem worked extremely hard and all alone, but he always had a smile on his face and was pleasant and polite and great fun to chat to. There was a rep selling trips, but he didn't harass you. Tony from the animation team and all the other guys who's name I forget made my day every day! They were actually hilarious, and though I never took part, i laughed every day at the energy they gave out! They did ask every day if I wanted to join in and tried very hard, but I always said no, and they weren't overbearing. Again, all lovely to speak with. I had no issues with reception, all lovely and helpful, though I never had any complaints. I found the food and drink to be good, no issues or complaints. The sunbeds were the main issue, all reserved by 6am, but again, ramez and mohammed were always busy helping people to find one and move things around. I only went to the beach once as I was stung by a jellyfish, but it was stunning, clear clean tidy and plenty of beds, and also a quieter bar. All the waiting staff were attentive and friendly, and though they served your drinks for you at meal times, I never went without. My room was very hot, the air con is not like here and they had a full duvet on the bed rather than a sheet, which is quite rare, I think. Also provided bath robes and 2 big bottles of water family which I loved. It was brilliant and also had wifi through the entire hotel and beach. I am unsure why there are so many negative reviews here, I don't really understand why people go to countries like this and then moan there is