Hotel Liberty Resort

This is a case of you pay for what you get, but for the same price, we stayed in much nicer hotels and guest houses in Tunisia throughout our trip. The positives; the hotel is affordable and in a decent location, within walking distance of the beach, the pool is also great and the food was good. The downsides; The hotel is very outdated and aged, the bedding cushions, bed spreads, napkins and table cloths were all stained and worn (the cotton bed sheets were fine however). Some of our bathroom towels were not washed and cleaned at all, our hand towel still had the previous guests make up wiped on it. The aircon in our room didn't work, so we had to sleep with the balcony sliding doors open, which made for a nosey nights sleep. The reception staff and some of the other staff were professional and friendly, but in the main, the waiters and kitchen staff treated you like they were doing you a favour, some didn't even bother to help when asked - like for a menu or a drink for example. Some of the attitudes I saw towards other guests, was very poor. When we paid for our dinner, our 35 Tunisian Denar meal, suddenly became 45, clearly the rest was going to be pocketed so we refused to pay the extra fee that came out of no where. To be brutally honest, that was the worst customer service we had experienced in a hotel to date. Overall the guests at the hotel we fine but there were some very drunk guests, literally falling over and stumbling everywhere, with one girl was so drunk, she didn't even realize her boob was hanging out of her bikini. We were so happy to get out of there when we checked out.. The worst hotel we had stayed in in Tunisia.

So I've been visiting this hotel for 9 days and I have a mix feelings... the restaurant manager was very rude to me and shouting in front of my children, the WiFi was never up and running, their was also a power cut one morning, I have to go to the reception to ask them to clean the bathroom and give me a new shower curtain as it's been used by other guests and to wash the tiolet.... The man who is selling tickets to go out on camels is very annoying, he doesn't take no for an answer, and if you say no he gets upset. The reception are are not welcoming. The food can be ate. My daughter skin starts itching and I have to tell them to either move us to a next room ar wash it thoroughly. The best thing about this was the ENTERTAINMENT, especially my daughter has fun each night she looks forward to come and dance.

We had an absolutely wonderful stay at Hotel Liberty in Tunisia! One of the biggest highlights of our holiday was the fantastic animation team – they were incredibly friendly, energetic, and truly made each day special with their enthusiasm and fun activities. They created such a warm and welcoming atmosphere that made it easy to relax and enjoy every moment. These were truly amazing holidays – full of sunshine, fun, and great memories. We’re already looking forward to coming back again. Thank you, Hotel Liberty, for such a lovely experience! 🌞✨