San Agustin Exclusive

We were there with a group tour. Stayed there twice, a couple of nights at the beginning of the tour and a couple of nights at the end. The location is ok, easy walk to many attractions. That's were the positivity ends. We had two different rooms and each had their shortfalls. Our first room was spacious enough (beside/behind the elevator)but was dated and the bed uncomfortabley hard (for one of us lol). The room for the second stay was worse. It was small, very tight space so much so that we hurt ourselves while moving around the bed as the space between the bed and the wall was small. No side table for that close to the wall side. The bathroom was a step up from the floor of the room. So strange. We never bothered with breakfast as after the first day our group let us know it wasn't good and only the die hard breakfast people went for the meager offerrings and coffee. I suspect our breakfast bars and the instant coffee we brought from home were just as good. The hotel tried to supply dinner twice for our group. I suppose this was requested by the tour operator but the hotel should have been honest and told them they don't do dinner. The attempt was awful. Seriously, they provided such bad food and poor service even our tour provider had to find alternate arrangements for our second stay as the food they provided was an insult to food. There is a bar but is isn't open after 9:00 pm. We tried to get some wine but the staff don't speak english and they don't even know what they have. Overall if you expect a level of service beyond a roadside motel don't bother staying here. As we were there as part of a group I suspect they have great group rates.

Congratulations to the staff of the Hotel, everyone's are very gentiles and always are ready to help in everything what you need. Especially Mr. Franklin Cruz, who was like a friend for us. On my next visit to Lima, I will try to stay at this same hotel.

The service of the people was great, Specially the front desk girls. They work 24hrs, They make lunch bags if you have to go to a trip at dawn. Right in front there are 2 sea food restaurants, and a tourist information center (very helpful). Its close the main street and stores of Miraflores and the rooms and bathroom are very great. Something we didnt like was that at night or evening you hear all the street noises, perhaps they could instal anti-noise windows. Other than that, excellent stay!

Excellent location, nice and clean. Friendly personnel . Quality breakfast. I would definitely come back in my next trip

Great service, great location, awesome free breakfast, free reliable internet, within 10 min of walking distance to Larcomar.

We had an amazing stay. The staff is very friendly. Special thanks to Nancy, she made sure our rooms were ready and that we had a nice stay at San Agustin hotel

It is magnificent place to stay is to feel comfortable and safe, the great attention to the guest from the manager to the staff that does the cleaning of the hotel and rooms and especially Ms Pilar Villena. Atte. Ever Chavez

Location and services are excellent. We stayed here for about a week and highly recommend this hotel to travelers. The desk staffs and manager really try their best to make sure we are happy. It's location makes it easily accessible to many places...

Nice property in convenient Miraflores area. The staff was great! They changed money for me and even helped me get an Uber when I could not download the app. They have a GREAT breakfast too! My room(s) were freezing cold, however as they don't heat the hotels. And, the beds were a little too firm for me. Otherwise, it was a great experience and I'd stay there again and recommend this San Agustin Exclusive hotel.