Clerici Boutique Hotel

My stay booked in January for this hotel was cancelled one week before the actual date of reservation in April with the reason that the room needed maintenance. I am a very frequent stayer in hotels and have never experienced such behavior before. My impression is that they were able to sell the room for a higher price: my room costed EUR 320 and they are selling rooms now for much higher prices in the relevant period.

Unfortunately, this hotel can only qualify as 3 stars, not the 4 stars that it claims. The photos on the website are misleading: both the lobby and the rooms look much cheaper in real life. The hotel doesn’t seem to have enough personnel: there is nobody at the door, just the one person behind the reception desk. Depending on who is there, they may not even stand up to greet you at all. In any case, the guests are responsible for bringing their luggage to the rooms. There is an elevator, BUT there is a small flight of stairs before the elevator. I arrived late at night, and the night concierge was quite rude. When I addressed this the next day to another person behind the desk, they were very nice and apologized. There is no kitchen in the hotel, so the breakfast buffet is very limited. There is also no room service. Despite being on a small street, traffic does pass through it, including in the evening and at night. It is very loud. The positives: the rooms are quite spacious and there are slippers, bathrobes and enough towels and other amenities. The location is, of course, also extremely comfortable and central. The cleaning of the rooms is of good quality.

Excellent small boutique hotel, nicely decorated and with a perfect location (＜5 mins walk to Duomo). Friendly, hospitable staff, great breakfast with very good coffee. The Superior Room with terrace was spacious, clean and equipped with a nice bathroom with a great shower, WC and bidet and a small terrace on the rooftop. I would recommend this hotel to everyone visiting Milan for business or pleasure. 10/10 score!

We enjoyed our stay here. It was short. Staff was really helpful and super kind. They made our stay special. Everything about the hotel was nice, the room was spacious, the facilities were good. I would totally recommend the hotel if your looking for something comfortable

The locstion is excellent. Rooms are large wirh great amenities and breakfast.

This was perfect for my 2 nights in Milan. Centrally located, I was able to walk everywhere I needed to go. Staff is friendly and helpful. As a solo female traveler, I felt safe here. Only negative was that the showers are tiny but no big deal. I would recommend a stay here.

We had a great stay. Enjoying the time together and exploring the city. Staff have been all very warm and welcoming. Offering recommendations for eating places we may not have otherwise found. A good location with easy walking distance to everything.

I don't know if the hotel is any good but I would rather have avoided paying for a hotel and wasting six hours trying to get a refund when they cancelled at no notice. I still haven't been refunded and am still chasing ********** but ultimately it was the hotel that accepted the booking and then cancelled it as I was pulling up outside... worst hotel experience ever...

I didn't get to stay, shortly before arriving at the hotel I received a call to say there wasn't a room available even though I had pre paid. Lots of time now wasted trying to get my money back.