Ulasan Hotel Santa Marta Suites

reception's welcoming was excellent..thanks to Ms Akomy the worst problem is there is no entrance for car therefore carrying luggage and also if you have car you have difficulties to park

酒店不大，就十個房間。酒店佈置很温馨很local，周邊交通也很方便，不錯的體驗。

很喜歡酒店的設施 以及服務態度良好 希望下次再來

在景區內 酒店服務衞生都可以 早餐是訂餐專門有人做好給你

My brother, his wife, my wife and I stayed at the Santa Marta while sightseeing in Milan. It is a wonderful small hotel with spacious comfortable rooms. The location is within walking distance of the primary sightseeing spots. We had several non-hotel issues, such as lost baggage, Niousha, was managing the hotel desk when we needed urgent assistance. She helped us resolve several issues, all to successful conclusions. She made our stay at the hotel memorable.

A beautiful boutique hotel located within walking distance of el Duomo and other sites. The rooms are comfortable and small well appointed. The staff is lovely, very accommodating. The restaurant next door where we had breakfast, which was included, was excellent. A nice assortment of healthy breakfast options. We also enjoyed sipping wine in the rooftop and taking in the views.

If you are looking for a spacious, affordable stay with minimal amenities, Santa Marta Suites is a good option. Upgrade to a suite for a much bigger room. The desk staff was very kind. Extra amenities were expensive and fell short such as the bar and breakfast. Bottled water, which is often provided free of charge, was 3 euro a bottle. Laundry prices were very overpriced. The best value is the room itself in a nice location.

We had a wonderful stay at Santa Marta Suites. The staff at all times of day were very helpful and accommodating, our room was charming and spacious, there are plenty of delicious restaurants nearby, and the rooftop patio has wonderful views of the city and Duomo. We will be back!

Time for some renovations!!! Coffee machine shakes all room when working. Door will not stay closed in small bathroom (sink did not work). Wood floor missing small planks in few spots. Skip breakfast in hotel (unless it is complimentary), don’t waist €. On positive side- location.

We cannot recommend this hotel, very disappointing. Terrible beds. Room 5, 1 side of the mattress was broken/totally sunk in & not usable. Room 4, deep depressions both sides of the bed. Had to ask for toilet paper, fresh towels. The elevator broke. We were stuck between floors for 20 minutes, the alarm bell was not heard at the front desk. Had to call from our cell phone. Fortunately the woman at the desk was able to get us out or we would have had to wait 30 minutes longer for someone to come fix it. Positive note, The ladies at the front desk are lovely & location is good. Breakfast is included & was ok. If you stay here, make sure you get the key with the white card to activate the electricity in the room, not every key ring for the room has the card attached.

There are only 10 rooms in the hotel - a room and a suite on each floor - we had a suite on Level 3. I chose this hotel as I wanted to feel like I was in Italy, not in a modern hotel that could be anywhere and this certainly fit the bill. Our suite was very spacious - with an entry area and a large bathroom off that and then the bedroom which is at the front of the hotel. It's rather sparsely furnished but what is in there is just lovely. The breakfasts are fantastic and all done a la carte. The breakfasts are actually done in the adjoining restaurant (but there's a door through from the hotel) and we found the staff very accommodating to what we wanted to order - even for my gluten-free requirements. The location is perfect for exploring the key sites of Milan inc. the Duomo and also close to restaurants and bars. There is a rooftop area but to be honest it wasn't that great and we didn't use it. Apparently the restaurant uses it in the evening and charges 20 Euro for a drink and snack there - except on a Sunday when they don't operate so using the terrace is free. But we much preferred to be out in the many cafes nearby rather than the rooftop! It was very clean and the room had a very comfortable bed! The hotel has limited amenities being very small but overall I think it was fantastic value for money and we'd stay here again.

The suite was very spacious and there was a feeling of space in this old restored building. Each floor only has one room and one suite so it is not a big hotel. There is limited amenities in the rooms so that could be improved but overall we thought the room was comfortable, quiet and impeccably clean. Breakfasts were included in the stay and they were plentiful and very tasty. The staff were delightful and very friendly. Highly recommended.

Meh Tiny bathroom, soft mattress and limited views. Okay location. But don’t like the rooms being next to elevator shaft. No external views. Bathroom very tiny with even smaller shower stall. Very claustrophobic.

You couldn’t pay me to stay here again. I recently went to Milan from the states. Before booking, we double checked the hotel had AC as Europe can be sweltering in the summer. The hotel stated it had AC. The pictures looked great and the reviews seemed reliable. That was not the case. First, the AC wasn’t functional. We later discovered via reviews on other websites that the hotel has a history of AC issues. The hotel does have AC but it is central air that the front desk either refuses to turn on or cannot. We stayed in Room 4, which is on the fourth floor. In the August heat, we couldn’t sleep. Second, the electricity didn’t work! We discovered this before the ac problems emerged since most of the lights wouldn’t turn on. We contacted the front desk and they acknowledged it was an issue. Why didn’t they tell us up front? Eventually, they rigged a solution for us. We figured that would clear the AC issue up and were in a hurry to go to dinner. When we got back from dinner, the electrical solution did not fix the AC and the front desk didn’t respond to us or ******* who we booked through. Third, the hotel is a bit of a dump. It looks all right until you notice your towels have holes in them and pretty much everything is worn. The hotel needs a makeover. It would be OK if the AC and electricity worked. I probably wouldn’t be here writing a review, to be honest. We booked for two nights. However, after the first sleepless night, we decided we had enough and switched hotels. We have asked the hotel repeatedly for a refund for the night we did not stay but they refuse to honor that request. ******* is now begging them for one night to be refunded. The hotel refuses theme, too. Scammy low-class management.