Dream Apartments Middlesbrough

Short work trip away to Middlesborough, weather was poor but enjoyed the accommodation non the less, far better than the usual places my boss sets me up in! Handy to the centre to but couldn’t say much about the place itself as didn’t get to see it sadly. Good office space in flat too

First time in Middlesborough, another destination on my UK tour and another Dream apartments location. Love this place! The apartment was lovely refurbished and super modern. Had all the amenities I could want and more super helpful staff many thanks

I have stayed at the Middlesbrough Dream Apartments several times before but never again. When I stayed on 3rd October the receptionist made a mistake with the payment and I was overcharged by £11 (£100 rather than £89). I was told it would take 10 days to process the refund. When this didn't happen I contacted then again and was told on the 23rd October that the refund would be processed. As of today (4th December) I still haven't received the payment. The customer service at Middlesbrough is non existent - they do not reply to emails, they do not answer the phone and they do not respond to voice messages. The £100 should have been the deposit that is required for any damages. However at check in you are not told if they has been any damage to the room - the sofa cushion on this stay was spilt and badly repaired. The general level of maintenance has deteriorated since I first stayed.

I had a fantastic stay at this destination, the place was spotless and very well laid out in terms of decor , the bedding was lovely and soft and the beds were incredibly comfortable, the girl on reception was incredibly helpful in guiding me to the local spots in regards to dining and entertainment. I thoroughly enjoyed my stay here and will absolutely be returning in the future.

Turned up an hour early and was accommodated to the best I could have been, receptionist couldn’t have been more helpful and lovely! Very clean rooms smelling fresh. Cleaners were helpful with extra things that were needed.

Worst place I have ever stayed. It was dirty, there were not enough towels. The bed had two single mattresses to make up the bed. Police were knocking on people’s doors…did not feel safe!! Staff were rude and unhelpful. Checking in customer service was basically none existent and there was nobody at the desk upon check out. It’s also been over 30 days and I have still not had my £100 deposit refunded, I have contacted twice with no answer as to where it is.