Ulasan Hasdrubal Prestige Thalassa & Spa Djerba

Introduction I have been traveling since the age of 16 and I am 50, I have visited the best hotels in the world I stayed for 2 days and I can say that apart from the price of around 180 euros per night for a double room the hotel is not worth a 3 star rating. Positive aspects Very nice hotel from the outside, the magnificent lobby is very impressive but there is no value for money Room designed in the 70s with. Salty desalinated water!!! There is no hook in the shower for robes Sink knobs with hot written in French and cold written in English!! Fixed shower that doesn't move and you can't adjust the flow of water! For the lights in the room there is no general switch to turn everything off from the bed and therefore you have to get up to do it Room safe not working and you are forced to use the one in reception every time. Lack of simple things like an umbrella for customers in case of rain!!! Lack of enough sockets to charge cell phones and other things Bathtub without hydromassage Positives Friendly and helpful hotel staff Very good and plentiful breakfast

Super hôtel très propre personnel accueillant bon petit déjeuner

Personnel très chaleureux Chambre très propre et spacieuse Je recommande fortement

All people were great - kind - helpfull ( from pool to cleaning - restaurants - reception ) This was expected but proven to be top As I am difficult person ( yeah .. I know ... ) I see always points to increase quality / satisfaction ... Nothing is perfect but .. if you want to enjoy ... you are at the right place

It is five-star hotel but strangely there were very few guests. There was a group of french jews celebrating some special date and because of them there was no hot food or even hot coffee for breakfast on Saturday and reception gave me no straight answer. It was so quiet in the pool & beach areas that it felt like a ghost place. The staff was unprepared and somewhat unfriendly, lazy? It took them ages to prepare our table at breakfast or even clean the ones used and there were abundant flies. The accommodation is superb and our dinner which was included, very tasty.

The pools need urgent repairs, nearly all the furniture at the pools as well, a general cleaning would be very necessary, everywhere outside, the beach included. Breakfast, lunch and dinner are ok, but far away from a 5* standard. Several Restaurants and Bars are closed, it‘s a pity. The rooms are nice and very big, bit nobody needs this size of a hotel room during a summer holiday. Nice to have, but no need. The management should change several things urgently, an the tour operators should have a review op their quality quotations.

We enjoyed our stay at Hasdrubal Prestige Djerba a lot! We had the most beautiful view from our huge terrace to the pool area and to the sea. Our room was huge, super well equipped, and very comfortable. The hotel has a great SPA, many outdoor pools and the beach is right in front of it. We also enjoyed the food at their restaurant, they also offer some vegan options. This place is absolutely perfect for families, couples, and friends!

This spa resort is a hidden gem. Spacious property with the biggest outdoor pool I have ever seen. Rooms are huge, nicely appointed and very comfortable. The property is right on the beach and the hotel arranged for us to ride camels and horses from the convenience of the hotel. The restaurants offer a variety of fresh and flavorful dishes. The staff are welcoming and so willing to help and make you feel comfortable. This resort is very safe, peaceful and appeals to all travelers. We travel as a family but there were couples, single females and other families. The grounds are so big that you really don’t feel other guests. The spa is lovely and with indoor pool for adults (another separate indoor pool available for ages in another part of the resort). This resort is incredible value. We will be back!

Travelling from Canada we spent one week from July 20 to 27 with my wife and 2 kids (13 and 16). First time in Hasdrubal Prestige but not the first time in Djerba. We picked this hotel after reading the good reviews. We also tried to avoid the all inclusives because we were decided to spend time touring the island. Pros: The hotel is very clean and it has a great architecture. The rooms are very spacious and well organised. The majority of the staff are very professional and helpful. The beach is clean and the water is clear. My wife and daughter enjoyed the massage and found them very professionals. Cons: A number of employees are impolite, we heard them few times fighting and swearing in front of the customers. The menu for lunch is vert limited and a number of dishes were not available for the entire stay (i.e. pizzas). The pool walls were full of mildew and the pool was loosing the ceramic pieces. We were charged $3 for ice that we requested for the room service.

Hasdrubal Prestige Djerba has a great SPA, many outdoor pools and the beach / Mediterranean is right next door. Great amenities and views from the rooms. Also our room was super well equipped and very comfy. Perfect for families, couples and friends.

It may be the nicest Djerba has to offer. A large and very likely formerly grand but currently shabby. I assume cost control is a priority so the air conditioning is limited to not go below a certain level. It was so hot in the room, I did not sleep for 3 nights. Took 4 service calls, which were unresponsive and finally the manager, who had it turned down 1 single degree. Food was not good. I ordered in perfect French and still has to send it back twice due to not being well-done as ordered

Very nice property .the staff was professional .specifically at check out the lady was very customer service oriented and the housekeeper as well and the maintenance very knowledgeable and friendly

Great place and great customer service, I strongly recommend

Perfect