Ulasan Casa MX Alameda

Fantastic place in a great location. Staff was really nice and private room was huge!

Ir was good the hotel was a good place

這裏的員工簡直***，被床上臭蟲咬要求換床不行，非得是身上腫得大家都看不下去了，才會在其他打零工的員工説服下給調換床位。 很多時候是一天天的預訂，幫中國朋友們一起預訂難免出些小紕漏，漏訂或者某天重複預訂付款，之前可以調換一下時間，結果，現在是各種難為要求調換床位，看好了不是要求付款漏訂當天的費用，而且是要求調換床位，不同意就大半夜十一點多欺騙要求必須換房間，看他那麼堅持，不想打擾其他人睡覺，就拿少許東西揹着下樓換房。誰知一下樓就被被各種怒吼，要滾出去！而且不讓上樓拿證件和衣物，即便被凍得渾身顫抖，也不可以！一個女生後半夜沒有證件沒有錢，衣着單薄的在墨城跑來跑去找酒店，……墨城晚上那麼危險，還好沒有出什麼意外，就想請問一下酒店工作人員就這麼冷血和**嗎？ 異國他鄉，沒想到會遇到這麼**的人，要求對方道歉更是不可能！報警的話，據説衹是會和稀泥而已，及其腐敗，……遇到這樣的工作人員，衹有認栽的份兒了嗎？ 敢問哪家全球範圍內，哪家酒店膽敢扣押顧客財務和證件，直接要求滾出去的？也真是開眼了。 這是後半夜凌晨的事情，第二天白天就發熱嘔吐，現在第三天了還是發熱。至今酒店沒有給到任何解釋和道歉。 不管是否是語言溝通問題，還是因為是中國人就是可以被隨意欺辱，沒有任何個人和單位有權利扣押別人的證件和私人財務。就算我當天漏訂了，第二天是重複預訂了兩次，他們並沒有表明真正要求我換床位的原因，剛開始還説是要給我免費升級，我直接説謝謝，這樣你們太辛苦，而我也很麻煩，再加上我很累。 其中緣由衹有一點，樓下我的那個床位沒有信號，WiFi和手機信號都沒有，而這對中國人來説太可惡了，因為時差有14個小時，需要半夜跟國內親友溝通，非常麻煩。 中國人向來不愛惹事，但他們真的太過分了，第二天早上要求前台男生道歉，他還用西語罵罵咧咧的不理我，而另一個騙我下樓的男生是嬉笑地看着我無所謂。真噁心！ 現在要求酒店老闆和那晚欺騙我下樓的男生，以及那個最可惡的前台男生，公開道歉，並給予相應損失補償。

衞生：乾淨 環境：優美 我非常喜歡這裏！

一幫老黑天天晚上，鬧騰，樓上有吃飯地方，跳舞都12點！拜託這是旅館啊

Perfecto para una noche

亂扣錢！ 衞生：床上還有跳蚤！

Good bien 굿

スタッフの方は親切です。基本的に音楽が流れていて賑やか。泊まっている方も明るい雰囲気でした。 シャワールームの使い勝手があまり良くないのと、掛け布団がないのがマイナスポイント。

哈哈哈哈哈好

Very loud music played late at night. Impossible to sleep. They should mention it in their description until what time the music goes. The women at reception said it would be until 11 which is acceptable but it did not stop. If I had known, I would have been somewhere else.

He was great in help me book tour guides, mentioned those free and always found me the fastest and cheapest route. His service also expanded to things outside his scope. I'm so grateful for his quick response and accurate information. I wonder if he ever sleeps? Lol

seriously this guy is a rockstar, he treats you with a very kind heart , doing his job and at the same time caring for your needs, the staff are all connected positivly in the work environment. this place is managed good , giovani is the manager , and he does his job goooooooooood. he will help you out with whatever you need. as he is chief, the minions will follow with the same positivity , genghes kahn style . i am still staying here haha , and so this review is not of those where you fly awaaaaaaaay. gooooodbyyyeee and thankyou sooo much. nah man seirosuly im in the room congratulating this man, i saw today a very special emotion he shared with someone that was just checking in,and i saw his emotion and ccare for this person, that i literally said " yo giovioani i am going toright a positive reiew on tripadvisor haha your the man my friend.

Oscar and Sam helped me a lot. Very detailed explanation, whjch showed a great kowledge on where to do the covid test . Earlier I had used the service again, and then it was also detailed and helpful.