Hilton Mexico City Airport

Ulasan Hilton Mexico City Airport

Hilton Mexico City Airport

International Mexico City Airport, Mexico City, Federal District, 15260, MexicoLihat Detail Hotel
Hilton Mexico City Airport
Hilton Mexico City AirportHilton Mexico City AirportHilton Mexico City Airport
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.2/5
Luar Biasa
72 ulasan
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.1
Layanan4.0
Kebersihan4.2
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Semua ulasan(72)
Ulasan positif(66)
Ulasan dengan foto/video(9)
Mudah kemana saja(12)
Dekat bandara(10)
Lokasi strategis(9)
Pengalaman menginap terbaik!(8)
Staf ramah(6)
Bersih dan rapi(5)
Lift berkualitas baik(5)
Buruk(6)
Yamada
Kamar dengan Tempat Tidur King
Menginap di Jan 2025
Keluarga
3 ulasan
3.7/5
Diposting pada 24 Feb 2025
The front service personnel was very attentive and friendly. The rooms need attention, towels and bedding sheets very old, not up to the Hilton standards. The lift was not working, not the first time we find this problem. The AC in the room was not working well (couldn’t cool the room down properly).
Terjemahkan
Tanggapan dari Properti: Dear Guest. Thank you for your feedback. I am delighted to read your response and to know that the service provided by our staff met your expectations. I am very sorry to hear about the issue with the towels in your room. Unfortunately, the elevator is owned by the airport. However, they are currently working on repairing it. We will take steps to reduce this inconvenience in the future.We look forward to seeing you again in the future. Gisela Rodriguez - Guest Relations.
Yadin
Two Double Room
Menginap di Des 2024
Sendiri
16 ulasan
5.0/5
Fantastis
Diposting pada 30 Jan 2025
Had an 8 hour layover and this hotel was just what I needed to rest after a 16 hour flight !
Terjemahkan
Tanggapan dari Properti: Dear Guest. Thank you for your review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
KBBDaniels
Two Double Room
Menginap di Okt 2024
Keluarga
1 ulasan
2.2/5
Diposting pada 13 Feb 2025
We got in really late and you don’t even want to know what was dried all over our sheets in a supposedly “cleaned” room. We asked for someone to come change the sheets. They had nobody working at that time since it was after midnight. So they gave us a set of new sheets that we changed ourselves. I was absolutely disgusted. Never again.
Terjemahkan
Tanggapan dari Properti: Dear guest, I am deeply sorry for the inconvenience you experienced during your stay. Thank you very much for completing the survey, all your comments will be taken into account to improve our service. Gisela Rodríguez - Guest Relations.
Tamu
Two Double Room
Menginap di Nov 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 3 Jan 2025
Amazing stay, as usual. Really convenient with very comfortable bed. 
Terjemahkan
Tanggapan dari Properti: Dear Guest.I highly appreciate your review. I'm glad we had brought you the service you deserve for. I hope we have the opportunity to serve you again. Best regards.Ricardo Virnez Front Office Manager.
Tamu
Kamar dengan Tempat Tidur King
Menginap di Jun 2024
Bisnis
13 ulasan
5.0/5
Fantastis
Diposting pada 16 Jul 2024
Located inside terminal 1, Hilton hotel at Mexico City airport is agreed choice for travelers. The rooms are great. Hotel restaurant offers delicious meals
Terjemahkan
Tanggapan dari Properti: Hello,Thank you for staying at Hilton Mexico City Airport and for taking a moment to share your very valuable thoughts with us. I am glad to hear that you had a great experience and enjoyed our rooms, as well as the quality of our food. For us, it has been a pleasure to host you and we will be more than happy to welcome you back anytime.Sincerely,Jazmín CalzadaFront Office Manager
Tamu
Kamar dengan Tempat Tidur King
Menginap di Jan 2025
Bisnis
11 ulasan
5.0/5
Fantastis
Diposting pada 9 Feb 2025
Perfect and very convenient for traveling
Terjemahkan
Tanggapan dari Properti: Dear Guest. Thank you for your kind review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
Tamu
Two Double Room
Menginap di Nov 2024
Keluarga
1 ulasan
2.7/5
Diposting pada 20 Des 2024
I don't know how they kept "Hilton " franchise.
Terjemahkan
Tanggapan dari Properti: Dear guest. Thank you for your response. I'm afraid we did not accomplish your expectations. I hope we have the opportunity to serve you again and revendicate in our service. Best regards and happy holidays. Ricardo Virnez Front Office Manager.
Juan carlos
Two Double Room
Menginap di Jan 2024
Bepergian dengan teman
16 ulasan
3.2/5
Diposting pada 5 Mar 2024
I booked the hotel just for the location. But to get to the hotel the elevators didn’t work, too expensive to get that kind of service
Terjemahkan
Tanggapan dari Properti: Hello Juan Carlos,Thank you for taking a moment to share your feedback regarding your experience at Hilton Mexico City Airport. I am sorry that you experienced inconveniences during your visit with the elevators that connect the terminal with our facilities. We are working with the corresponding airport authorities to replace them and improve our guests experience.We hope to have the opportunity to welcome you back and make it right.Sincerely,Jazmín CalzadaFront Office Manager
Jean G
Kamar dengan Tempat Tidur King
Menginap di Apr 2024
Bisnis
21 ulasan
4.7/5
Menakjubkan
Diposting pada 20 Mei 2024
Hôtel in a good position inside the airport. A little bit expensive
Terjemahkan
Tanggapan dari Properti: Hello Jean,Thank you for taking a moment to review your experience at Hilton Mexico City Airport. I am glad to haar that our location inside the airport was of your liking and that you had overall a good experience. Your feedback is very valuable for us, in order to keep improving our service and provide our guests the best experience.We hope to welcome you back soon.Sincerely,Jazmín CalzadaFront Office ManagerSincerely,Jazmín CalzadaFront Office Manager
LevinaJulia
Two Double Room
Menginap di Okt 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Jan 2025
Everything is great there!
Terjemahkan
Tanggapan dari Properti: Dear Ms. Julia.I highly appreciate your kind response. It's important for us to know your expectations were accomplished. I hope we have the opportunity to serve you again in the future. Best regards.Ricardo Virnez Front Office Manager.
Tamu
Kamar dengan Tempat Tidur King
Menginap di Apr 2023
Pasangan
1 ulasan
2.5/5
Diposting pada 27 Mei 2023
The ladies in reception have been treating us badly. Respectfully, they should take some customer service. A hotel like this, should not be allowing “hot water” to be cold in the shower, their TVs have their wifi network blocked so you can’t connect to apps like Netflix, and the gym is out of service.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Victor
Two Double Room
Menginap di Jul 2023
Keluarga
3 ulasan
4.2/5
Luar Biasa
Diposting pada 17 Agt 2023
Very convenient location to catch an early morning flight. Just a few steps to check-in counters. Also parking lot access is very convenient to avoid the crowded airport hallway
Terjemahkan
Tanggapan dari Properti: Dear Victor,Thank you for taking a moment to share your valuable feedback with us regarding your past stay at Hilton Mexico City Airport. I am glad to hear that our location was easy for your travel needs and that you had overall a good experience. Your opinion is very important for us, in order to keep improving our service. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Jose Eduardo
Two Double Room
Menginap di Sep 2024
Bisnis
2 ulasan
4.0/5
Luar Biasa
Diposting pada 2 Okt 2024
Good location
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Tamu
Two Double Room
Menginap di Okt 2023
Lainnya
2 ulasan
4.0/5
Luar Biasa
Diposting pada 22 Nov 2023
Lovely stay and relaxing environment
Terjemahkan
Tanggapan dari Properti: Hello,Thank you for being our guest and for taking the time to let us know that you had a lovely stay. Your opinion is very valuable for us, and allows us to keep providing you an unbeatable experience. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Nina around the world
Kamar dengan Tempat Tidur King
Menginap di Agt 2022
Pasangan
7 ulasan
3.7/5
Diposting pada 5 Sep 2022
The carpet in my room had a mold smell which made my stay uncomfortable. But staff were very friendly and the service overall was good.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager