Hotel di Melbourne Airport, Melbourne

The reception staff are very helpful, we required a toaster in the room and one was easily provided. The room was the right size for our one night before their shuttle bus dropped us off to the airport.

We booked for several hour stay, because we had a late night flight at 23:35. Even it was short, we enjoyed it. The reception is very friendly and she actually drive us to the airport with many luggages. Though we forgot to ask her name.

I recently stayed at the Holiday Inn Melbourne while en route to Albury. The stay was average overall—comfortable enough for a short visit, but nothing particularly stood out. The location was convenient for my travel plans, and the room provided the essentials for a night’s rest. While it served its purpose as a stopover, there’s room for improvement in terms of ambiance and amenities to make the experience more memorable. It’s a decent option for a quick stay if you’re just passing through.

Arrived at the airport at midnight and stayed here just for a night on arrival. The room was more spacious than I expected, kind of too big for one person. Clean enough, comfortable bed, enough amenities. One thing, when I got to the hotel, the door was locked because the receptionist was out for the airport to drive some guests. I was waiting outside for like 15 min and it was quite chilly. This is the only problem here. Yet, the receptionist was nice and helpful so I’m satisfied with the stay. Thank you.

The Novotel Melbourne Airport is very conveniently located near Terminal 4 of the airport. It was a short walk to catch our international flight. All is well with the hotel's room, where it was clean and was well provided for. However, they need to look into their self check-in kiosks which none worked no matter which one I tried. As a result, the check-in queue was long as we had to wait for 2 agents to check ALL of us in.

The staff at the front desk were delightful. On first impressions, the room was lovely. On closer inspection there were numerous dirty finger smears over the windows and all sorts of dirt and rubbish behind the couch. As I am a housekeeper myself, I pride myself on the details of cleaning. In the morning, my friend was still asleep and I was in the bathroom, when there was just one knock on the door, immediately followed by the door being unlocked and opened by a housekeeper. This is not acceptable. While she did apologise, she then asked what time we were leaving. Again, not acceptable.

Really nice, simple and clean room. Location's amazing and less than 10 mins away from the airport

The location and free shuttle services 24/7 to and from the airport is definitely a plus point. Room was big enough and clean for 1 person stay... The soap and shampoo and body lotion provided had a really nice and invigorating smell. Only bad point was my room didn't have toiletries... there were no toothbrush or comb... I called the reception and they said I had to go down to reception to collect it. That was the only inconvenient part. Otherwise excellent place to stop by esp for a layover with odd flying times!

This hotel has the worst service of any Hyatt I have ever stayed at. The overall staff was absent-minded, and no one ever answered the front desk phone or room service. Several times we had to run downstairs to communicate with the front desk. There are no bathrobes in the hotel, which is the first time I have encountered this.

From the moment we entered we were greated by friendly helpful staff. Room was perfect lovely hot shower. Had dinner in the restaurant and it was beautiful. Nice and hot and very prompt with the delivery. I would happily stay again and l would certainly recommend to anyone. Nice and quiet. Bed and especially the pillow were excellent. Best night's sleep away from home for ages.