Pullman Ciawi Vimala Hills Resort

Ulasan Pullman Ciawi Vimala Hills Resort

Pullman Ciawi Vimala Hills Resort

Jl. Vimala Hills, Sukamahi, Kec. Megamendung, Sukamahi, Megamendung, Bogor Regency, West Java, 16770, IndonesiaLihat Detail Hotel
Pullman Ciawi Vimala Hills Resort
Pullman Ciawi Vimala Hills ResortPullman Ciawi Vimala Hills ResortPullman Ciawi Vimala Hills Resort
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Pullman Ciawi Vimala Hills Resort

9.4/10
Amazing
199 ulasan
Ulasan terverifikasi
Location9.3
Amenities9.4
Service9.3
Cleanliness9.4
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Urutkan berdasarkan:
All reviews(199)
Positive reviews(196)
Reviews with photos/video(83)
Awesome stay(73)
Friendly staff(46)
Perfect for kids(34)
Delicious breakfast(13)
Great swimming pool(10)
Loved the view(9)
Many amenities(9)
Great location(9)
Negative reviews(3)
Dian Mayasari
Deluxe King Room
Check-in Feb 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 9 Mei 2025
Went there for a short recharged break, Service is superb, and much activities. A free complimentary photo session was offered during our stays. Rooms are cozy, private and clean. Service is superb - people are kind and helpful. Since we went during the fasting period, there was not much guests around. Near to safari and theme parks.
Handito
Deluxe King Room
Check-in Jan 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
I recently stayed at Pullman Ciawi Vimala Hills Resort, and overall, I was very satisfied with my experience. Here’s a detailed review: 1. Cleanliness (5/5) ⭐⭐⭐⭐⭐ The resort maintains exceptional cleanliness throughout its premises. The rooms were spotless, with fresh linens and well-sanitized amenities. Common areas like the lobby, restaurants, and pools were consistently clean, showing great attention to detail in hygiene and maintenance. 2. Service (5/5) ⭐⭐⭐⭐⭐ The hospitality was outstanding. The staff was friendly, attentive, and always ready to assist with any requests. From the check-in process to housekeeping and restaurant service, everything was smooth and professional. They made sure every guest felt welcomed and well taken care of. 3. Facilities (5/5) ⭐⭐⭐⭐⭐ Pullman Ciawi offers top-notch facilities that cater to both relaxation and recreation. The pools were well-maintained, with beautiful views of nature. The spa, gym, and kids' play area were also excellent, making it suitable for all types of travelers. The resort’s lush gardens and serene ambiance added to the overall relaxing experience. 4. Location (5/5) ⭐⭐⭐⭐⭐ Situated in Vimala Hills, away from the city's hustle, the resort provides a peaceful retreat while still being accessible from Jakarta. The surrounding greenery and mountain views create a refreshing escape, perfect for relaxation. Despite being outside of Puncak’s main area, it remains convenient for those looking for a luxury getaway. Final Verdict ✅ Highly recommended for those seeking a luxurious, clean, and peaceful stay with excellent service and facilities. Pullman Ciawi excels in providing a premium resort experience, making it a great choice for both couples and families. Would definitely return!
6/8
Tanggapan dari Properti: Dear Handito, Thank you so much for your detailed and thoughtful review on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We are absolutely thrilled to hear that you had such a positive experience during your stay at Pullman Ciawi Vimala Hills Resort.It’s wonderful to know that our cleanliness, service, and facilities exceeded your expectations. We take great pride in maintaining high standards, and it's gratifying to hear that the attention to detail in our rooms, public areas, and amenities contributed to your enjoyable stay. We're also pleased to know that our staff made you feel welcomed and well taken care of, as guest satisfaction is our top priority.We’re delighted that you found the location and the surrounding natural beauty to be the perfect backdrop for relaxation, while still being easily accessible.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Aphoisme
Deluxe Twin Room
Check-in Des 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 28 Feb 2025
I've been using this hotel booking app for a while now, and it has never disappointed me. The interface is user-friendly, making it easy to search for hotels, compare prices, and make reservations in just a few clicks. One of the best features is the detailed hotel descriptions and genuine guest reviews, which help me make informed decisions. The app also offers great deals and discounts, making my trips more affordable. Plus, the customer support is responsive and helpful whenever I have questions. Overall, this app has made booking hotels hassle-free and enjoyable. I highly recommend it to anyone looking for a reliable and convenient way to find accommodations!
Tanggapan dari Properti: Dear Aphoisme, Thank you so much for your wonderful review on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention.We are thrilled to hear that our hotel booking app has consistently met your expectations and made your travel planning easier. We’re glad you find the interface user-friendly and appreciate the detailed hotel descriptions and guest reviews—this is exactly what we strive to provide for a seamless booking experience.It’s fantastic to know that our great deals, discounts, and responsive customer support have added value to your trips. Your recommendation means a lot to us, and we are committed to continuing to offer a hassle-free and enjoyable experience for all our users.Best regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Yung Loa
Deluxe Twin Room
Check-in Nov 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 27 Des 2024
Had a staycation for 1 night at Pullman Ciawi. Great Hotel with great service & Facilities. Multiple Swimming Pools, Gym, Kids activities, Spa (pay extra) and very Lush with Green plantation. Highly recommended for Family getaway.
Tanggapan dari Properti: Dear Yung Loa,Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to hear that you enjoyed your staycation and had a memorable experience with us. It’s wonderful to know that our facilities, including the multiple swimming pools, gym, kids’ activities, and lush green surroundings, met your expectations. We strive to provide an exceptional experience for all our guests, and we are pleased to hear that you would recommend our resort for a family getaway.We look forward to welcoming you back for another relaxing retreat in the future.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Novandi
Deluxe King Room
Check-in Okt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Des 2024
One of the best place for staycation for your family — the place, food, and service are nice
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind review. We are thrilled to hear that you had a wonderful staycation experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. It is great to know that you enjoyed the ambiance of our resort, the quality of food, and the level of service provided by our team.We take great pride in ensuring that families have a memorable and relaxing experience with us, and we are pleased to hear that we were able to meet your expectations.We look forward to welcoming you and your family back for another enjoyable stay in the future!Warm regards,Lukky Fadillah Guest Experience, Loyalty & Quality Manager
Anonymous User
Deluxe Twin Room
Check-in Okt 2024
Family
11 ulasan
9.0/10
Great
Diposting pada 21 Nov 2024
Had a pleasant stay at Pullman Vimala. Staff was friendly & service was nice. Breakfast can be improved. Thanks Pullman
Tanggapan dari Properti: Dear Valued guest, Thank you for taking the time to share your feedback about your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to hear that you had a pleasant stay and appreciated the friendliness of our staff and the quality of service provided. We also value your suggestion regarding our breakfast offerings. Please be assured that we will look into this matter to further enhance the variety and quality of our breakfast to better serve our guests. Thank you once again for choosing Pullman Ciawi, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Lukky Fadillah Guest Experience, Loyalty & Quality Manager
Guest User
Deluxe Twin Room
Check-in Des 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Jan 2025
Really2 great hotel for families, lots of activites to do
Tanggapan dari Properti: Dear Our Valued Guest, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We're so glad to hear that your family had a great time and enjoyed the activities we offer. We strive to create a fun and welcoming environment for all our guests, and it's fantastic to know that we succeeded in making your stay memorable. We look forward to welcoming you and your family on your upcoming visit. Sincerely, Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Guest User
Deluxe Twin Room
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 16 Jan 2025
A very pleasant stay at the foothill of Pangrango.
Tanggapan dari Properti: Dear Valued guest,Thank you for sharing your wonderful review of your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to hear that you had a very pleasant experience during your visit.Being located at the foothills of Pangrango, we strive to provide our guests with a serene and relaxing environment, and we are thrilled that you enjoyed the natural beauty surrounding our resort. Your satisfaction is our top priority, and it is truly rewarding to know we have met your expectations.We look forward to welcoming you back in the near future for another memorable stay. Should you require any assistance, please do not hesitate to reach out to us.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
travelrack
Deluxe King Room
Check-in Sep 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 7 Okt 2024
Nice hotel,nice service............................ .........................................................
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your positive review following your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are truly grateful for your perfect rating across all aspects, including our surroundings, amenities, cleanliness, and service.It is our utmost priority to provide a memorable experience, and we are delighted that you found both the hotel and service to your satisfaction. Your kind feedback is greatly appreciated and will be shared with our team as a source of encouragement to continue delivering excellent service.We hope to have the pleasure of welcoming you back to our resort for another exceptional stay. Should you require any assistance or have specific preferences for your next visit, please do not hesitate to let us know.Thank you once again for choosing Pullman Ciawi Vimala Hills, and we look forward to your return.Warm regards,Lukky FadillahGuest Experience, Loyalty & Quality Manager
Rini
Deluxe Twin Room
Check-in Agt 2024
Family
2 ulasan
6.5/10
Diposting pada 19 Sep 2024
assisten front office manager named EVELYN was rude and impolite.Please train the employees again. How can a hotel like Pullman have such unprofessional receptionists? Overall,room,food etc was oke.
Tanggapan dari Properti: Dear Ibu Rini,Thank you for sharing your feedback regarding your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We sincerely apologize for the behavior you encountered from our Assistant Front Office Manager, Evelyn. This is certainly not reflective of the high standards we strive to maintain at our resort. Your comments have been taken seriously, and we will address this matter with the utmost importance. Rest assured, additional training and guidance will be provided to ensure that such incidents do not occur in the future.We are pleased to hear that you enjoyed the room and dining experiences during your stay. Your input is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable and seamless experience in the future.Thank you once again for bringing this to our attention.Sincerely,Lukky FadillahGuest Experience, Loyalty & Quality Manager
Guest User
Deluxe Twin Room
Check-in Feb 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 24 Mar 2025
Great hotel with great view, many activities and things to do at the hotel. Clean rooms, cooling weather.
Tanggapan dari Properti: Dear Valued guest,Thank you for your wonderful feedback regarding your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to hear that you enjoyed our stunning views, the variety of activities, and the clean, comfortable rooms. It is also great to know that you appreciated the refreshing weather during your visit.We continuously strive to provide our guests with memorable experiences, and your positive comments inspire us to maintain our high standards of service and hospitality.We look forward to welcoming you back in the future and ensuring that your next stay is just as enjoyable.Thank you once again for choosing Pullman Ciawi Vimala Hills.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Fauzi rambe
Deluxe Twin Room
Check-in Des 2024
Family
18 ulasan
10.0/10
Outstanding
Diposting pada 31 Jan 2025
Very very good!!!
Tanggapan dari Properti: Dear Fauzi Rambe,Thank you for taking the time to share your wonderful feedback regarding your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are thrilled to hear that you had such a positive experience with us. Your kind words serve as great motivation for our team to continue providing exceptional service and memorable experiences to all of our guests.We truly appreciate your recognition, and we will be sure to share your comments with our team. We strive to ensure that every guest enjoys the highest level of comfort and hospitality, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back to our resort in the future and hope to provide you with even more memorable experiences.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Tan
Deluxe King Room
Check-in Jan 2025
Family
1 ulasan
8.0/10
Very Good
Diposting pada 23 Mar 2025
good location and facilities for family, service can be better especially during weekend with many guests
Tanggapan dari Properti: Dear Tan,Thank you for sharing your feedback regarding your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are pleased to hear that you enjoyed our prime location and found our facilities suitable for family gatherings. Your positive comments are truly appreciated.We sincerely apologize for the service challenges you encountered, especially during the busy weekend period. We strive to provide exceptional service to all of our guests, and we regret that we did not fully meet your expectations. Please rest assured that we are taking your valuable feedback into account to improve our team’s efficiency and responsiveness during peak times.We hope to welcome you back to our resort soon and provide you with an even more memorable and seamless experience.Kind regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Guest User
Deluxe King Room
Check-in Nov 2024
Family
1 ulasan
9.0/10
Great
Diposting pada 2 Jan 2025
Good view good facility
Tanggapan dari Properti: Dear Valued guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the beautiful view and our facilities during your stay at Pullman Ciawi Vimala Hills Resort Spa & Convention.We take great pride in providing a comfortable and scenic environment for our guests, and it’s wonderful to know that we were able to meet your expectations. Your satisfaction is our top priority, and we appreciate your kind comments.We look forward to welcoming you back in the future and providing you with another memorable experience. Should you have any further suggestions or requests, please don’t hesitate to let us know.Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager
Fawwaz Tour
Deluxe Twin Room with Pool Access
Check-in Nov 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Feb 2025
Services Excelent
Tanggapan dari Properti: Dear Fawwaz TourThank you for your kind feedback on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We’re thrilled to hear that you had an excellent experience with our service. Providing top-notch service is always our goal, and we’re glad we were able to meet your expectations.We hope to welcome you back soon!Warm regards,Lukky Fadillah Guest Experience, Loyalty and Quality Manager