Hotel Spa di Medina

Pullman zam zam is my first choice when come to medina but now the service totally different. Reception: slow service Food variety: average Housekeeping: superb

Omer Almarwani was super friendly , he gave us a very big room with nice view of entrance street , overall staff is very nice , elevators at haram tower are super fast and too many elevators , 7 elevators I think , breakfast was good with Haram view , room is clean but wifi was slow

My room was very clean. But my 2nd day my room not tidy up at all even no drink to top up.other than that its ok

The hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything. We can also put the luggage after check out in the safe place. The building is older, but functional. We dont have to wait for the lift because there are 6 lifts for the building alone. I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩 Near gate of Masjid Nabawi from the hotel is 365. You can choose this hotel instead of Pullman Zamzam if you have strict budget like us. Because the location is not that far from gate 365. This gate is near Rawdah. Ps: I take this photo right before check out. Sorry for the mess

I’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay

Stayed one night with my wife , great location and amazing breakfast

Arrived at the hotel and upgraded to a suite. Unfortunately poor standard poor selection of meals breakfast was okay dinner was not great not many options