Landmark Hotel

Superb stay in this excellent located hotel. We invited with our two young children (5 years and 9 months) and it was great. Staff so good at communicating via WhatsApp and restaurants in the hotel were excellent. We got a free upgrade on our final night which made our trip to Medellin!

Cute hotel in a quiet area next to the children's hospital. Front desk staff were very friendly and knowledgeable. Room is a bit small but very comfortable for a single person stay. Could be a little challenging with more than one bag though. Overall the building had a very cool vibe. There is also security at all times so it also feels very safe. The coffee shop was also very nice.

If you fall prey to the online sponsorship of this hotel you will be met with not one but a series of disappointments, not to say the least is the horrendous atmosphere. First, the hotel failed to alert us that the swimming pool was being repaired while we stayed and only when we mentioned our wish to cancel did they upgrade us to an extremely dangerous room with a loft. And that is the second point. The hotel is built on a hill that overlooks nasty surrounding construction without secrecy or privacy partitions. So the neighborhood can see inside the hotel and there is no privacy. Third the “upgraded” rooms have 45 degree, no joke, staircase that is unprotected by two sets of rails. If you fall, you can easily break a bone or worse, fall out the balcony and break the glass. Fourth, the restaurant has atrocious food, and they don’t even know it. I had the chicken pasta only to find crumbled Cheetos in the mix. Yes. Cheetos. And when I substituted the burger, they gave me one McDonald’s size patty for $15.00 US dollars. I mean. The nerve they have to serve that food. And last but not least. Be careful doing business or employee recruiting on the premises. If you bring anyone. I mean if you took anyone to your room (not overnight) just temporarily they will charge you CP 400,000.00 which is the equivalent of $100.00. And they will insult you and your guest by unfairly and inappropriately citing the “sexual exploitation” policy in front of your guest. Yes. We lost recruiting a new receptionist this way. And by the way they don’t have a business center to do business. I guess it’s just a scheme to force you into the restaurant to do business and consume their paltry food. And if you don’t then they charge another $100 bucks if you do business in your room, so their pockets get far. Stay away from this dump. It’s not a family hotel or a business hotel. It’s just a gimmick in my opinion.