Spa Hotels in Medan

Location ok, love the 24 hours eating place beside the hotel. Don't like weekend hotel breakfast setup at pool haha, too hot.

This is our first experience where we stayed at a hotel and we are not allowed to have an extra towels 🙈. We booked a family room, and it’s only had 4 towels while we ate a party of 6 included 2 little babies and 1 9 years old boy. So I called and asked if it’s possible to have 2 extra towels or at least 1 towels and the answer is a firm no with the explaining of the hotel SOP. I don’t even bother to argue cause I think it’s just senseless. I tried to explained that we are a party of 6 and we have only 4 towels inside the rooms. But that’s the hotel standard and nothing they can do 🤦🏻♀️ It was my mom’s birthday so we have a cake ready and would like to surprise her on the early morning, however we forgot to bring the lighter. So I rang the operator and asked if they have any hotels matches, I also explained our situation why we need the matches on that time. But they simply said no. And then, I asked him if it’s possible to borrow one from the HK staff whoever are on duty on that day just to light the candle and return it right away.. but the operator said the only person that he knows smoking and have a lighter is off that day.  What a service!!!! 🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️😭😭😭

Very clean and good service. Love the breakfast. It’s just the lobby quite warm (not cool enough). All in all very nice hotel

The room is spacious and the bed are comfortable. We had a good two nights sleep. The breakfast restaurant offers a very nice skyline view and has a good spread of food. I am a vegetarian but have no issues with the choice of food. The hotel is just beside a cambridge mall with restaurants, hair salons and supermarket. Overall, the stay is good.

So lovely! I stayed in a king junior suite which was great value for money. My room was spotless, it was such a treat to use the free toiletries, wear the robe and slippers, use the coffee machine and variety of coffees, sleep in the huge comfy bed and watch my Netflix. The restaurant has huge windows perfect for watching the sunset and the variety and quality of food was brilliant. I also loved the pool with fresh towels on the sun beds and waterfall feature. The best thing about it though was the lovely staff who couldn’t be more helpful. Only downside is it’s such a busy location, I didn’t venture out much I preferred the peace of the hotel. It’s not far from the airport though and the receptionist booked my taxi for me. I am definitely staying here next time I visit :)

Location are super strategic. Walking distance to many tourist attraction and malls. Safe for solo travellers to stay here. Room as per advertise. Great house keeping services. Feels being treated like a king here. All staffs very polite and always great you. Superb breakfast packages. The frontdesk services are well spoken English.

First time staying at this hotel. Great counter service, staff was able to converse in English. Room was clean and toiletries were refilled every day. No complaints at all. Super close to the main train station which connects directly to the airport. Breakfast starts at 0630 to 1000. Every day's menu is different. One slight downside is that the dishes are labelled in Bahasa Indonesian, so you might need some help if you really want to know what the dishes are served. At 0700, the buffet starts the live omelette station and noodle station. Housekeeping is done every day. Linens are clean, no smell, towels are also very clean. Good job to the hotel. Would recommend all types of travellers to stay.

Nice room and my son enjoy the pool very much. The view is amazing. Tried the massage and feeling good. The customer service at the front desk, Shanti is very friendly and arrange us at the high floor room with the great view. We love it. Thanks to Shanti. We also tried Jade Restaurant, the foods are delicious and the staff are very friendly. The breakfast have a lot of variety and the cake shop named M is also very nice. Will be back again for our upcoming stay.

Had a great stay here. Staffs are friendly, room and other area of the hotel are clean. Willing to stay here again if I travel to medan

The Grand Sakura Hotel in Medan offers a welcoming atmosphere with its exceptionally friendly and helpful staff. Their warm hospitality enhances the overall experience, making guests feel right at home. The dining options are impressive, with a wide variety of delicious dishes to choose from, catering to diverse tastes and preferences. Rooms are clean and comfortable, providing a relaxing retreat after exploring the city. The hotel's convenient location adds to its appeal, making it easy to access local attractions. Overall, Grand Sakura Hotel is a fantastic choice for both business and leisure travelers seeking comfort and excellent service.