Lux* le Morne, Mauritius

Great hotel. Perfect location! The beach in front of the hotel (and the whole Le morne beach) is so stunning. The water is sooo clear and had different shades of blue. We stayed all over the island on our trip but we find Lux Le morne has the most amazing beach with the view of Le morne mountain and when you go out in the sea and look back at the hotel, it’s just so so stunning! The room was also cozy with very comfortable bed. The only bad thing about the room was the hot water in shower sometimes just stopped working (finished) and we had to wait!! There are a lot of sun beds but if you don’t reserve one, they are usually all taken by the afternoon. Breakfast was good. Lots of water activities. The gym was a bit too small and sauna took forever to get heated so we gave up. Service was good. The pools were beautiful with the view of Le morne mountain. Overall, we loved this hotel and enjoyed our stay a lit. This was our most fav hotel in Mauritius and if we ever return, we would stay here again.

Excellent stay for honeymoon. Great facilities. Perfect stay

Excellent staff. Very friendly. Watersports club was excellent. Gym very nice too.

Ottimo resto. Servizio impeccabile. Ottime esceursioni gratuite incluse.

We spent several nights at Lux following 4 nights at a neighbouring hotel as part of our honeymoon. The service was what really let it down the most unfortunately, especially in direct comparison to the other hotel we stayed in, which was exceptional. I was surprised that this is a 5* hotel as the standard of service is more in line with a 4*. At breakfast the staff seem quite hurried and stressed and the wait for a coffee/ hot beverage can take as long as 20-25 mins. In general the staff are not as attentive as they should be and it can take up to 10-15 mins to get served when sat at the bars or on sun loungers. They seem to have quite a few inexperienced staff who are not confident in waiting tables or serving. The Wi-Fi at the hotel is very poor and intermittent, which can get quite frustrating. We were not pre warned about the insect fogging which happens every evening and consists of a very loud machine which pumps plumes of very potent white smoke and chemicals around the buildings. If you are outside enjoying the facilities when this happens you are often caught up in the smoke, which is really unpleasant. On two occasions our room wasn’t cleaned until 5pm, which was quite inconvenient when we needed to use it. There were quite a few issues with smoke/ fire alarms going off in the bars and restaurants, on one occasion the alarm went off 4 times in 10 minutes when we were having drinks. On the last day of our stay the water in our rooms stopped working.

Five star location, nice rooms and good food. Unfortunately service was incredibly bad for a five star hotel. We were without sun beds on a couple of occasions if you are late on arrival at the beach. Your wine was served when dinner is almost over and overall hectic mood from the staff.

Beyond Underwhelming. From disorganisation during check in to poor upkeep of hotel and below average quality of food Lux* Le Morne fails to deliver a luxury experience worthy of the overall setting and price point. As with all Lux* properties there is a lack of ambience and a massive training gap resulting in consistently poor service and lack of interest on behalf of staff to accommodate guests.

The staff were so pleasant, helpful land efficient. We were just there for 1.5 days but excellent service.

We had a wonderuful stay at Luxe Le Morne for our honeymoon! The location is perfect for a quiet holiday getaway, very peaceful and relaxing. The manager and hotel staff made to sure to make our experience special by surprising us with little gifts in our room (champagne, canapés, cocktails etc), it was a nice touch. The room was lovely, overlooking the beach and we had a great view of the sunset every night! Resort had 3 restaurants to choose from which were all decent with the Kitchen restaurant offering a daily and expansive buffet breakfast, but we were quite disappointed to find out the Japanese restaurant was closed down only when we arrived at the property. The free water sports activities at the hotel were fantastic along with the Lux spa, where we were kindly gifted a free 45min honeymooners massage. We also really enjoyed the movie on the beach our last night where the hotel offered drinks and popcorn. Resort offered other daily specials which all required advance booking (which we were not made aware of until we checked in), so we unfortunately missed out on a lot of the extra fun/romantic things to do at the property. Our only criticism was that because our booking was made through *******, nobody from the resort contacted us in advance to inform us about advance bookings required for restaurants, experiences, airport transfers etc (this is what would have really elevated our experience). Overall, Highly recommend this beautiful resort.