Jalsa Beach Hotel & Spa

Hello Everyone. Just wanted to let people know of our experience for the first time in Mauritius. Left England on 2nd February on a Sunday. Heading for Manchester airport from Leicester for a well earned 2 week break. Flew out to Dubai airport with Emirates air lines. Wow first time on a double Decker aircraft and the entertainment on board was well nice along with the food and the crew members was a very enjoyable trip. We checked into our hotel Jalsa Beach Hotel & Spa, situated East South of the island and a bus stop away to the next town. All the services were excellent and coming back to a clean room after breakfast. The maids service was excellent and always helpful. The food in the restaurant was delicious and variety options given. The Chef Soudhi was excellent and any requests made to him would be accommodating. The trainee apprenticeship chef Satiam, Adathya, Abhishek were very helpful, especially Satiam, with taking the icecream for me. Rajan the restaurant manager always at hand if we needed him, full of information and knowledge. Manisha, Sheshna, Vinisha, Dhiresh, Avinash, Neal do a very hard job of serving the guests in the restaurant and the bar areas. Yoodish the worker who is based at the Boathouse is an absolute Gem! and looked after the two large shells we found and covered it under the sand for over a week. Finally, cannot thank enough to the front desk team Katsia, Oranne, Adeep and Avi who also does once a week DJ for the entertainment. Talking about entertainment. must not forget Ansi, Alison and Ivanson, who are employed predominantly for the French tourists but they offer their support to all guest of the hotel. I have to mention Katsia, she is very good at her job and will sort out whatever query you have with a professional and helpful manner, she should be promoted. We would definitely recommend The Jalsa Beach Hotel & Spa if you just want to relax and soak up the sun, with excellent, friendly service.

An honest review. Firstly no one mentions that the all inclusive doesn’t start until 2pm on arrival and finishes at 12pm leaving. Unacceptable and enough for us not to return. We arrived at 10am and couldn’t get a drink unless we paid for it which we did. £7 for a glass of beer and a glass of coke. There are no shops or restaurants outside for miles. Staff are friendly, hotel clean and deluxe sea view room was spacious. You are asked if you want lunch on day of arrival or day of leaving but you can’t have both!!! Well we did because lunch finishes at 2:30pm and all inclusive starts at 2pm. Honestly it’s penny pinching and really starts you off on the wrong foot. The beach is not really a beach, the sea you can in is only up to your waist at most. You can’t really snorkel here. The pool was not topped up daily resulting in the filtration not dealing with all the floating bits. Again it’s not deep but a bit deeper than the sea when topped up. Entertainment is hopelessly poor. Food is very lacking in variety, salad is the same every day cabbage, lettuce maybe and cucumber all mixed. Sometimes peeling of carrot. Veg is always mixed in something and never a choice of separate items. Whilst what we ate was ok it was never outstanding. Often dry with no available sauce or gravy. Chicken is served mainly on the bone. Roasted beef was always available but again no real sauce or gravy. Sometimes it was juicy sometimes it was a bit tough. Wedges were greasy and not nice. Breakfast was ok ish, bacon was over cooked most days, scrambled eggs don’t bother. Omelettes made for you or fried eggs, boiled or poached. Chicken Sausages and Pork sausages weren’t all that. They did have HP sauce which is a bonus. Overall food I’d give a 3 out 5. It got boring after the first week. We hired a car to go explore and get some nicer food outside. Mainly traveled to North to Grand Baie and West to Flic en Flac. Both offer great choices of restaurants and shops. Bus into Flaq is 35rupees each way. Get off at the Super U and McDonalds. The centre of Flaq is not a nice place TBH. Don’t bother with the market on Wed and Sundays. We would not return to Jalsa Beach

Hello, we are here right now and are very sad and angry because of the beach. When I decided where to go for holiday I always look at the pictures on the websides of travel agencies.We were looking forward to see and spend time at beautiful white beach,but what we saw was really horrible.Nobody cleans seeplants and beach is because of that really dirty.Every day during lowtide there is a big chance to clean it.But nowbody cares.For me it is the reason why I dont want to come again.Accommodarions,food,drinky,room service are ok,but the beach is the worst I have ever seen.

Nice hotel with spacious rooms and comfy bed we did have a rat in our room one day. Rooms were next to each other which made family life easier. Food was good but can't make scrambled eggs! great that there was not too much food so people did not overeat or waste. Staff were lovely although we did pick up that they are unhappy obviously management aren't treating them right, as there was a sombre atmosphere. Rooms are lovely and clean. Overall a wonderful location we chose it because we wanted to relax and that we did however on Sat 29 Dec they started playing doff doff music ( for the 5 younger guests that were in the hotel) We could hear it in our room by the pool I called reception and asked for them to turn it down this was 9:30pm and 10:30 they had still not turned it down and so my husband called and they said it was almost finished. At 11;30pm I called again and I said its unfair that we have to endure this racket and they could easily turn it down and he put the phone down on me. I felt this was rude and uncalled for. It must decide to market itself as tranquil or cater for clubbers it can't do both!! The beach is very small and when we tried to venture around the corner the beaches were covered in plastic and other debris. The Spa facilities were good however the gym has about 6 machines and sauna and steam room out of action. they seem to mainly cater for French clientele and put on a magnificent spread for Christmas eve but nothing for Christmas day. They had pedalos and paddle-skis that you could use free of charge at high tide and the guy at the water sports was lovely. Mr Dhinesh and Minesha at the restaurant was friendly. The spa ladies were lovely. If you are going to leave tips give them directly to the staff as apparently if you leave it at reception they don't get it! Take lots of Rupees with you as the nearest ATM is in the Town. Good hotel could be 5 star if they were nicer to staff as there attitude to serve would reflect this.

We a group of 35 persons had following experience and I am senior doctor from Bareilly India Staff behavior was worst Cold snacks served No body was listening to any thing Worst experience in restaurant Treatment given at all levels including manager was worst Whenever I asked anything they are saying go to hotel which can give you better service, they can not provide Food items finished not refilled, no one was communicated properly

I stayed here at Christmas and was apprehensive travelling so far on my own.I booked through tui. I need not have worried. I loved my stay here. Rooms: I had a room over the gardens near the restaurant 204. From the moment I walked in it felt special. Immaculately clean, tea and coffee making facilities, television, huge comfy bed, seating area, huge shower room with hot water constantly and nice pressure. The balcony had 2 comfy chairs and table where I spent time reading and relaxing. More than I expected for a 3 star hotel and serviced beautifully by the amazing cleaning staff. Reception; Really friendly and helpful. The staff couldn't do enough to help. Lovely. The Location: Out of this world. Plenty of sunbeds either around the pool or looking out over the stunning lagoon.Free selection of water sports from the boat house. Absolutely stunning Free towels.Bar plenty of choice on the all inclusive all served by amazing friendly staff. Restaraunt Food selection was lovely and the staff go above and beyond. Food very tasty and kept to a high standard by an on looking staff member whom helped.In Christmas eve the rooms were decorated beautifully. I even tried exotic foods.Lovely experience. I made friends and never felt alone.All in all one if the best 3 star hotels I've ever stayed in. I've booked to stay here again I've fallen in love.🥰