Ulasan Hotel Amadeos - Matosinhos - Porto

Nice Hotel, clean and very good breakfast. Located in the venter of Matosinhos, but only a short walk to the beach and other sights. Metro to Porto stops in front of the hotel.

Location is a bit far from centre , but due to Meteo just in front of the hotel , it saves the time walk from the metro to the hotel ( normally at least take 20 minutes) The breakfast is very nice, has everything you want , lots of cheese , ham , eggs, veggies, breads , cereals , fresh and canned fruits , packed cakes and crackers , fresh cakes and croissants, etc ……… The coffee is excellent and wine too for breakfast!!!!!

Atendimento acolhedor e simpático! Quartos limpos e agradáveis.

非常好的酒店。位置也很好。500 路從老城直達。一路欣賞海景。

The staff was really nice. The location it’s perfect because it has a lot of things close, it has a Burger King next to the hotel, a supermarket very well known in Portugal in front of the hotel (pingo doce), a mc donald’s and another supermarket like 4 mins away by walking, also the Norte Shopping 20-30 mins away by walking and you’re 10 mins away from the Porto Airport by car! The bed was comfortable and big, they put towel robes, towels and ofc the soap.

A well situated hotel on a traffic circle, with a very large dirt parking lot on the next street, just past the Burger King. The rooms are spacious, the beds comfortable, and the breakfast very varied, in small servings. The bathrooms are old fashioned and the stock of towels reduced to a minimum. The staff is not very experienced - when guests arrive at 2:30 am they let them have loud conversations in the lobby, that wakes up people sleeping on the 2nd floor, and even worse, they put them in rooms adjoining those already occupied. The hotel has 9 floors and was almost empty, but they don't even have the attention to install these customers on another floor or at least leave a break room, so we only went back to sleep after 3 am. The walls are thin and the conversation could be heard perfectly. Another sample of inexperience: the receptionist who went to see why our TV had "no signal" suggested that the maintenance could deal with the problem (a broken cable) the next day, and looked like he had heard a bright idea when I suggested he go to an unoccupied room to get an identical cable, which he happily did.

Booked for a week long stay in this hotel, & was disappointed on arrival. Receptionist was rude, the room was completely visible from the street with no privacy curtains, so we could either keep the blackout curtains completely closed or have absolutely no privacy from a very busy intersection. Also, the toilet seat, bathroom door & air conditioning were all broken or faulty. We didn’t make a fuss because we were planning to spend our days out & at the beach, which is 10 min walk away. But we then had a family emergency back home & had to cut our trip short, & rearrange our flights urgently. We asked about getting a partial refund for the days we couldn’t stay, offering to pay a cancellation fee, as we were trying to pay for last minute flights home. The receptionist was INCREDIBLY rude & dismissive. He not only refused to help, but told us to “go away” for a few hours, saying he would call management but refused to do so on the spot, for no reason. We told him we were in a hurry trying to arrange flights home & he simply shrugged, annoyed. He didn’t try to call anyone or suggest he couldn’t at that time, he was simply refusing to & told us to go away for a few hours, when we were trying to make urgent arrangements. I called Urban Hotel offices seven times with no response, emailed about the situation & got no assistance, no refund, no credit, no basic help. An utterly subpar hotel, but the lack of politeness, basic respect & compassion was appalling. Would advise against staying here.

El hotel tiene tres estrellas pero muy justitas, el servicio de limpieza de habitaciones se merece un 0 , el seguno dia de estancia no limpiaron el cuarto de baño - ni siquiera entraron en el -, las toallas estaban tal cual las dejamos, la cama no la hicieron, simplemente estiraron las sábanas de cualquier manera, estuvimos siete dias y no cambiaron las sabanas e toda la semana, debido a esto, un 0 .no lo recomiendo

Personnel ne parle pas anglais et est souvent anti parique. Petit déjeuner 4 sur 10. Il y a des travaux de construction juste à côté de l’hôtel. Hôtel bien situé près arrêts tram , bus. Chambres vieux mais propres. Personnel qui nettoie est serviable par contre. Pas de bar le soir pour prendre un verre.

Hotel excelente, quartos muito espaçosos e extremamente limpos. Funcionários muito atenciosos. O único senão foi ter ficado no 9º piso e haver um barulho que parecia portas a bater, era um barulho ensurdecedor. O recepcionista inclusive dirigiu-se ao quarto o pode ouvir o mesmo. Mas não conseguiu fazer nada, porque o barulho deveria externo ao hotel, mas é muito importante tentarem resolver porque é muito desagradável.

Ci siamo stati in occasione della Porto Marathon 2022. La posizione era strategica per la partecipazione alla gara. La vicinanza alla fermata della metro ci ha consentito di raggiungere il centro di Porto abbastanza agevolmente. Ottimo rapporto qualità/prezzo

Péssima experiência neste hotel. Quarto aparentemente bom mas… enorme vidraça para a rua, virado ao Sol num dia muito quente de Abril, Ar condicionado não funcionava o que parece seria uma situação normal. Quando conseguimos que funcionasse era apenas um ventilador. TV avariada e sem comando. O comando acabou por aparecer só para confirmar que a recepção de sinal era quase inexistente. Para complementar, quando voltámos depois de jantar, cerca das 23h, não havia agua quente. Aguardámos cerca de 1 hora que o problema fosse resolvido. Pessoal educado mas nada profissional. Responsável do estabelecimento, ao telefone, agressivo e arrogante. Nenhuma noção de atenção ao Cliente. Pequeno Almoço bom para a categoria do Hotel. As 3 estrelas não teem de ser sinónimo de mau serviço !

Hotel estupendo, muy limpio, muy buen trato, lo que resultó molesto el último día fue dejar la habitación a las 12, cuando a la entrada no puedes ocuparla hasta las 15. Los empleados muy amables. Desayuno variado, normal Para volver siempre