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Ulasan terverifikasi
Lokasi3.7
Fasilitas3.7
Layanan3.7
Kebersihan3.6
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marianne gray
Standard Double Studio
Menginap di Sep 2023
Bisnis
24 ulasan
4.2/5
Luar Biasa
Diposting pada 1 Okt 2023
front desk staff is helpful and polite .
I wonder why they store the mop+pill+cleaning stuff inside the closet, thus, I dare not hang up my clothes.
Bonjour,
Un courrier de réclamation à été envoyé ce jour au siège de ODALY service réclamation.
Effectivement à notre arrivée nous sommes placés dans une chambre non faite.
Lit sale, non fait
Meuble au milieu de la chambre, tables de chevets retournés
Papiers, détritus au sol
Traces dans les draps
Sang sur les serviettes de toilettes
Odeurs nauséabondes dans la chambre
Poubelle pleines avec aliments en décomposition
Et j’en passe….
Évidemment une réclamation à été faite directement au personnel, qui nous rétorque :
“ Ouai mais bon c’est un peu la galère on vous fera la chambre après “
2 heures après nous sommes toujours dans cette chambre dans un état lamentable.. Aucune nouvelle du personnel, obligé de retourner exprimer notre mécontentement à l’accueil et cela plusieurs fois.
Nous avons passé l’après-midi dans une chambre dans un état inadmissible avant d’avoir enfin la chance d’avoir une chambre convenable.
Quelle deception.....
Terjemahkan
Loïc
Standard Double Studio
Menginap di Apr 2024
Sendiri
55 ulasan
3.7/5
Diposting pada 26 Apr 2024
Bon établissement bien placé pas loin de la station de métro Perier. Dommage que la fenêtre était cassé impossible de la fermer.
Terjemahkan
kelly elard
Standard Double Studio
Menginap di Feb 2024
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 1 Mar 2024
On m'a tout d'abord attribué une chambre qui n'avait pas été nettoyée (lit défait et serviettes utilisées) mais ils ont été réactifs et j'ai donc récupéré une autre chambre (avec 2 lits simples plutôt qu'un lit double).
Concernant le petit déjeuner, à mon sens, 13 euros c'est bien trop élevé pour ce qui est proposé. C'était bon mais pour ce prix je m'attendais à plus de choix.
A part cela, le séjour s'est très bien passé. Pour une nuit c'était très bien, calme et bien situé.
J'ai pu me garer à proximité dans la rue (payant de 9h à 19h)
Terjemahkan
Tamu
Standard Double Studio
Menginap di Feb 2024
Pasangan
4 ulasan
1.2/5
Diposting pada 26 Feb 2024
Très très déçu j’avais réservé pour passer mon voyage de noce là-bas mais j’ai annulé le reste des nuits car je ne pouvais plus
I am writing to express my disappointment with my recent stay at your hotel. Unfortunately, my experience was far from satisfactory due to several issues I encountered. Firstly, I was assigned a handicap room despite not requesting one, and when I asked to change, I was informed that it was not possible. Additionally, my request for a possible room upgrade was also denied. Moreover, the bathroom drain was clogged, causing water to accumulate. I had to stop showering multiple times and wait for the water to drain, which was highly inconvenient. Furthermore, the mattress on the bed was in poor condition, leading to an uncomfortable night's sleep. I hope you understand the frustration and inconvenience this caused during my stay.
Terjemahkan
Tamu
Menginap di Okt 2023
Pasangan
0 ulasan
2.0/5
Diposting pada 8 Okt 2023
We booked this mainly for the location near the stadium for the rugby world cup match and arrived by private car. One clinching factor whilst booking was the availability of carparking - this was stated on the booking voucher as 'Indoor car parking - allocated on arrival', quite a necessity given Marseille's reputation. On arrival we found that the car parking no longer existed, a fact we had not been made aware of. We were forced to either park on the street or use the local city car park at €30 per day - not a small charge! The receptionist was completely unsympathetic The literature in the room mentioned the hotel carparking facilities at €15/day and one door in reception was even marked 'Park Garage'. The breakfast was distinctly average, with much of the offerings having run-out by the time we got to breakfast - not late. Overall I would not recommend this hotel. The location was good but the whole experience was decidely average-to-low.
Terjemahkan
Tasnim
Menginap di Agt 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 13 Agt 2023
The hotel room was excellent, the staff at reception were helpful, especially Sakina, and the young Algerian woman with short hair was extremely helpful.
There is air conditioning in the room, there is cooking facilibilties available, I didn't take advantage of them, as its a holiday, I don't wish to cook, but it's available, with pots, pans cutlery at your disposal.
Near Pèrier metro stop, supermarket close by 5 mins walk, a few takeways nearby, easy to get to VIeux Port main tourist area. Lots to see and do. Prices for shopping are cheaper than Paris. Prices for metro are cheaper than London, all in all I enjoyed Marseille, will visit in the near future
Terjemahkan
Tamu
Menginap di Jul 2023
Pasangan
0 ulasan
4.0/5
Luar Biasa
Diposting pada 29 Jul 2023
A very good week in Marseille We very much enjoyed our stay especially the breakfast that was of great value in matter of products quality as well as of the freshness The apartment was best located in the center of town close to everything
Terjemahkan
Michael
Menginap di Okt 2023
Lainnya
5.0/5
Fantastis
Diposting pada 12 Okt 2023
It was a small apartment, but it was good. No complaints about it.
Terjemahkan
Simon
Menginap di Jun 2023
Lainnya
5.0/5
Fantastis
Diposting pada 24 Jun 2023
Nice and practical hotel, walkable to the sea front of Marseille about 30 mins. Polite staff, breakfast was good and gym was small but has what you need for a morning workout before starting the day . Pleased with it and would recommend
Terjemahkan
lisa
Menginap di Jan 2024
Lainnya
5.0/5
Fantastis
Diposting pada 13 Jan 2024
Nice. Large rooms, well equipped kitchenette.
Terjemahkan
Tamu
Menginap di Jun 2023
Keluarga
0 ulasan
3.0/5
Diposting pada 17 Jun 2023
Unfortunately the first hello wasn‘t very charming. The room was okay, the location not very welcoming, but functional. It‘s not very nice to sign a 150€ guaratee if the house does not look worthy. Fortunately the young team was very friendly and helpful