Riad Jennah Rouge

I stayed at this riad during my time in Marrakesh and I loved it. This was a good luck riad for me, as I ran into various people I met all over Morocco and even Egypt. There is a video which shows where the riad is located but the attendant will meet you at the Main Street to direct you. The service from the attendant is unmatched. The attendant when I was there was so sweet and courteous, he would offer us endless tea. The breakfast was yummy and he was accommodating when I had other excursions planned to prepare my breakfast early. I felt very safe as a solo female traveler in this area. The Medina is about a 5-10 min walk. The riad helped organize an excursion to Essauria and it was perfect. I would not doubt in staying here again.

Riad Jenna Rouge has become a huge disappointment. I've visited this place for over 7 years, but it's not deserving of a visit ever again. I believe the ownership or at least the mentality has changed. Both Riad Dia, Riad Marrakech Rouge have the same, terrible owner now. It's not about the guests, it's about making money. On several occasions, I've experienced to be given an unfair price or they try to overcharge, and today was the last drop. I called the hostel yesterday and got a confirmation for 3 beds in a dorm for an agreed price, but upon arrival, the receptionist says that it's overbooked, and there are no dorms for us. We are taken to a separate building and told to stay there, but they shamelessly try to charge us more than the agreed price, by almost 40%. I called the owner and gave them a chance to correct their behavior, but they did not care. It was extremely upsetting and unpleasant. The experiences I've had in all of the hostels of this hostel group are overall very disappointing compared to the many other great places you can find in Marrakech or elsewhere in Morocco. Save yourself from this type of behavior and support better places — They are easy to find with a bit of research.

ES UNA ESTAFA. Nos han llevado con mentiras a otro Riad diciendo que el contratado y ya pago tenía problemas de agua, a uno que era de miedo, sin aseo, sucio por donde se mire. Al poder recuperar luego el otro luego de robarnos 2 noches, las toallas podridas, se nos han roto en las manos sin más, olor nauseabundo, y ni hablar de mujeres solas, porque hasta en pareja hay situaciones que mejor no haberlas vivido.

Mi opinión es pésima en los cuatro días de estancia no nos han hecho la habitación ningún día ni la cama con las mismas toallas. Los cuatro días la última noche desaparecieron los encargados del RAC y tuve que bajar a abrir yo a otros huéspedes porque no dejaban de golpear la puerta en la habitación. No hay ni un armario para dejar una prenda. La habitación se encuentra bastante sucia lo único que se salva es uno de los trabajadores que suele estar por la noche, pero el día que libra deja a Encargado a otros y se van y los huéspedes no pueden entrar al Rad. Si quieres una experiencia donde no puedes dormir ninguna noche por la cantidad de ruidos que hay este es tu real Desayuno es básico repetitivo y el café caféme mejor bot no tomarlos.