Ulasan Mövenpick Hotel Mansour Eddahbi Marrakech

Always a wonderful experience staying here. Big shout out to all the reception staff and other team members for their excellent service and a hospitality level that exceeds expectations.

Its clean and has good service. Breakfast was average. Location is good for travel by car too far to walk to the shops and restaurant. The room was clean and comfortable.

Beautiful building and garden, but don’t expect 5 starts standards. The hotel needs a makeup

If you like waiting this place is for you! Whilst most of the staff are friendly, there is a serious lack of urgency in their service. Whether it was checking-in, ordering drinks, or asking for a towel by the pool, you’d always have to wait. This is quite a surprise given the number of staff working - it is unbelievably painful to see plenty of resource around, yet all lack a sense of urgency and ooze inefficiency.

Hotel is old witb nice location. However, check in and breakfast usually have long lines. Elevators are not working properly for 5 star hotel. Bathroom draining and odour are terrible. I haven’t expected this situation for 5star hotel. Staff are very friendly and welcoming specially ZOUHAIR in breakfast service.

Nice all good. Great breakfast. Mint tea and chocolates provided. French guests classy

Choose this hotel because they have huge area for sun bathing, interior design is good, need to take the cab all around the city. Only thing hotel can improve is hotel guest left the sun bathing chair without taking away their towel so hotel guest came in the late afternoon may be so confuse to find the free chair. Hope that hotel can improve to monitor this better in the future

Always love staying here. Had the delixe room and it was amazing. Will be back again.

I had very good time and everything were wonderful

Had a terrible experience at Movenpick Hotel Marrakech. Initially given a noisy room, then moved twice due to dissatisfaction. Final room on the 5th floor faced a nightclub, disrupting sleep. Despite multiple complaints about noise and malfunctioning safe, no effective action was taken. Money was stolen, and the hotel's response was inadequate. Lack of cooperation in resolving the theft issue, and a demand to involve the police on our departure, added to the frustration. The offer of a complimentary night came too late and was declined. Poor service, disregard for guest satisfaction, and lack of accountability make me strongly advise against staying at this 5-star hotel.

Génial

Excellent breakfast and concierge service! Staff were very friendly in general. Room was clean but no toothbrush was available. Yoga class was good with reasonable price. Spa service could have been better if more explanations during the treatment were given. Perhaps a new pair of shorts after Hammam before massage.

good I like this hotel

Room needs improvement, Quite basic for 5 star, especially shower room/toilet. Gardens and lobby were amazing.