Aqua Mirage Club & Aqua Parc - All Inclusive

Ulasan Aqua Mirage Club & Aqua Parc - All Inclusive

Aqua Mirage Club & Aqua Parc - All Inclusive

Km 5, Route de Tahanaout, Marrakesh, Marrakech, MoroccoLihat Detail Hotel
Aqua Mirage Club & Aqua Parc - All Inclusive
Aqua Mirage Club & Aqua Parc - All InclusiveAqua Mirage Club & Aqua Parc - All InclusiveAqua Mirage Club & Aqua Parc - All Inclusive
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编组 10
Kami Samakan Harga
1 malam

Ulasan Tamu

3.8/5
Baik
105 ulasan
Ulasan terverifikasi
Lokasi3.8
Fasilitas3.8
Layanan3.8
Kebersihan3.9
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Semua Ulasan(105)
Ulasan positif(89)
Ulasan dengan foto/video(2)
Buruk(16)
Cassie
Menginap di Jan 2024
Keluarga
3.0
/5
Diposting pada 21 Jan 2024
The property is in much need of an update from the reception entrance to the rooms are very dated. Food and facilities was good enough. Snacks bars really good for lunch. The basketball and footballs need updating cos really rubbish for the kids as no bounce and no equipment to blow them up. Just a few issues what let the stay down Our patio door never locked, our main door sometimes decided to not open, ants in bathroom everyday. A lot of wasps round pool areas and no cleaner to clean stuff up. The transfer bus to centre is really helpful All staff helpful and willing to help If leaving the property be careful as we nearly got mugged twice but the centre of Marrakesh is lovely to experience and rooftop bars very nice just be curious of your surroundings and if use a taxis always agree a price before getting in.
Terjemahkan
Alice
Menginap di Jan 2024
Keluarga
4.0
/5
Luar Biasa
Diposting pada 13 Jan 2024
We were in the hotel with my family for a week. The hotel is in perfect position of the building with sound proof rooms. We were lucky to have a rooms with view and balcony to catch sunset and see the water park. Hotel is quiet and possible to feel at home there with full of assorted food and drinks as we booked 'all inclusive package' The staff are very good and polite, flexible and understanding. The environment is quite and greenish surrounded with orange trees. Every night there is different entertainment for the guests. The only thing which i didn't like is some days the serve the same food lunch and dinner which was boring but desert was perfect. I recommend to anyone as i'm planning to go back in April.
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Mengyao
Menginap di Jan 2024
Keluarga
5.0
/5
Fantastis
Diposting pada 12 Jan 2024
Great experience- friendly staff, good playing areas, swimming pools for children, food is great. The only downside is the hotel rooms need updating. Overall, recommend to families!
Terjemahkan
Moses
Menginap di Jan 2024
Keluarga
1.0
/5
Diposting pada 5 Jan 2024
We visited this property every year but during this visit from the beginning there were issues with customer service. We reserved and paid for 3 rooms (4 adults, 5 children) but they charged the 13 year olds as adults when we got to the property so we had to pay an extra charge. During the check in process I continuously asked if there was an issue but she said no and called the manager. The customer service here was horrendous by the front reception staff. There was an African woman who was next in line that was completely ignored only for the staff to attend to the European woman who was behind her.
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DJ X
Menginap di Jan 2024
Lainnya
5.0
/5
Fantastis
Diposting pada 5 Jan 2024
I love it
Terjemahkan
Deepak
Menginap di Jan 2024
Lainnya
5.0
/5
Fantastis
Diposting pada 2 Jan 2024
It was very good comfortable stay. I must say that the waiters were very helpful and they arranged for a short Birthday celebration for my son in a very shot time inspite of several odds. We stayed here at the end of Dec and the water was quite cold but still we could see the water facilities could be used in mid afternoon although a bit cold. Definitely recommended.
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Maureen
Menginap di Des 2023
Keluarga
3.0
/5
Diposting pada 31 Des 2023
The landscape was amazing and lots of activities including the heated pool which was great during December. My family enjoyed the food but the desert and kids menu were limited. The rooms were extremely cold as well as the dining area. Limited availability of basket balls and tennis rackets. I think we would have a better experience in the summer.
Terjemahkan
KAMALA
Menginap di Des 2023
Keluarga
5.0
/5
Fantastis
Diposting pada 30 Des 2023
The property was very good but not for long stay. The food was ok not so great.
Terjemahkan
Lukasz
Menginap di Des 2023
Keluarga
2.0
/5
Diposting pada 27 Des 2023
Typical low standard all inclusive. Hotel is aged and everything there needs attention. Quite dirty. Very loud during nights. Food-average, nothing special. Hammam is not free!!! Never again.
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Nawaz
Menginap di Des 2023
Lainnya
1.0
/5
Diposting pada 26 Des 2023
I was very disappointed with their service, when I check in they told me my check out is at 15:00, to confirm I asked twice. So when I checked out at 3pm they said you need to pay extra for 3 hours. I was confused than I was told check out was 15:00, than the guy said from room check out was 12:00 but I was given a letter confirms 15:00 from room, but it was stolen. No kettle, no room service, receptionist have no ways of speaking to customers, forcing customers to pay including the manager on the the 22nd December 2023 at 15:00(3pm) he was very rude and threatening me. My children were really scared from these staff. Not a family suitable place.
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Soufiane
Menginap di Des 2023
Keluarga
5.0
/5
Fantastis
Diposting pada 25 Des 2023
Best resort in town!
Terjemahkan
Chaitanya
Menginap di Des 2023
Lainnya
2.0
/5
Diposting pada 25 Des 2023
Strictly no for vegetarians. The food is not made for vegetarians since they mix everything. The veg pizza would have pepperoni stuck at the bottom. You would find lobsters fish in the vegetable salads. No labels to identify if something is veg or non veg. Everything else is good but avoid if you are a vegetarian or go for no food option
Terjemahkan
Anna
Kamar Double
Menginap di Des 2023
Keluarga
1 ulasan
4.2
/5
Luar Biasa
Diposting pada 31 Des 2023
Sympathique
Terjemahkan
shahbaz
Menginap di Des 2023
Keluarga
5.0
/5
Fantastis
Diposting pada 17 Des 2023
Very good location for family good dining experience Aqua park inside best things for kids every night kids dance show ,music show friendly staff great very helpful best service I like very much and taxi available 24/7 entrance security very safe . Love to go again there .
Terjemahkan
Mehreen
Menginap di Des 2023
Keluarga
5.0
/5
Fantastis
Diposting pada 11 Des 2023
We stayed at the resort beginning of December this year. It was better than expected in most ways just some minor inconveniences which did not affect our trip overall. Pros: very friendly and helpful staff, great room service, everything was cleaned daily and towels replaced. The variety for dinner was amazing! We thoroughly enjoyed every meal, there were so many options and most of the food was delicious. Their food hygiene was also good as none of us had an upset stomach even though we ate as much as we could. There is a shuttle bus service going to the main square every couple of hours and it’s only 20 minutes away. The airport is also only 10 minutes away, which was very convenient. The entertainment every evening was great, it kept us and our 5 year old very happy. The team was energetic and inclusive of all guests. It was chilly most of the time so we used only the heated pool which was good. My husband also had a massage, he was asleep for most of it, so I assume it was good! Minor inconveniences: there were no rails to hang towels in the bathroom and every time we showered the shower leaked onto the bathroom floor. The main door for the hotel room was hard to close. The non-alchoholic drink options were very limited and did not taste nice. There were no coffee/tea/drinks arrangements in the building, we had to go out to the bar everytime. There are no slippers/gowns in the room which would be useful, remember to take yours! However, we will definitely be back!
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