Hotel Family-friendly Marrakech

the hotel was super nice, beautiful hotel especially price/ quality. We spent a long weekend for my birthday. The staff was super nice and friendly. It was probably the best breakfast buffet I ever had. the pool was amazing. We had a room on with a view on the pool. The room was ok. Overall it was a very nice stay at Movenpick Marrakech. The hotel is located in Hivernage, to walk to the medina is approximately max 30 min. by taxi 5 min.

I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

Excellent service: staff is very friendly, very helpful and you come as guests nothing but nothing short.

The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service! I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!

An excellent hotel in every way. The only drawback is the location, since it is necessary to pay for taxis continuously to go and return to the city of Marrakech (250DH-350DH) each way. For the rest, personally, probably the best hotel in Marrakech, simply spectacular!

NOUS AVONS PASSE UN SEJOUR AGREABLE MES ENFANTS ONT PU PROFITER DE LA PICINE ET DE L'AQUA ANNIMATION AU RDV CA NE MANQUE DE RIEN ET POUR LES PLUS GOURMENTS L'HOTEL PROPOSE UNE VARIETE DE PLATS BIEN RICHE LE RECOMMANDE FORTEMENT AQUA MIRAGE

After check-in, the socket in the room suddenly exploded, and the whole room was out of power! Then I changed the room a little better. Both rooms are not very clean! In addition, at breakfast, after eating, sit and rest for a while! As a result, a fat waiter came over and said that if he finished eating, he went out to rest outside the restaurant and didn't use some polite language. Even the French beauty next to me heard me speak and asked why they wanted to do this to me! And then the French beauty let me sit! The hotel's pool garden is OK! Not far from the train station!

Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful. I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!! Great location, close to many more hip and happening hotels, bars, restaurants and cafes.

The first sight was amazing, the hotel, the room, the bathroom, the balcony were very large, the decoration was magnificent, the details were very attentive and the service was very good. The welcome snack is great, the bed is very comfortable, and the net red indoor swimming pool must be taken. The buffet breakfast category is rich in Morocco, but it is not suitable for Chinese tastes. The only downside is that the consumption is high, and a cup of juice at the pool side costs 80 dirhams. The hotel has a casino and did not go due to time.

The Barcelo Palm is a five-star hotel in the heart of Marrakech, Morocco, with stunning views and luxurious facilities. The hotel's swimming pool is an excellent place to relax, offering guests the opportunity for a refreshing swim and sunbathing. The service of the hotel is also very good, the staff always keep a smile and enthusiasm, provide high-quality service to the guests, and make people feel at home. The hotel's food is also very good, there are many restaurants and bars for guests to choose from. Whether you want to try local delicacies or enjoy international favourites, here you will find something to suit your palate. The restaurant is beautifully decorated and the environment is comfortable, adding a lot of color to the dining experience. The most striking thing is the beautiful scenery of the hotel, where there are spectacular mountains and lush forests, as well as huge gardens and ancient buildings, making people feel like they are in a fairyland. The design and decoration of the hotel is also beautiful, reflecting the culture and tradition of Morocco, which makes people fascinated by this exotic country. Overall, Barcelo Palm is a perfect resort with food, service, facilities and views. If you want to enjoy the food, culture and nature of Morocco, then this hotel is definitely an ideal choice.