You need to know a few truths about this hotel. Even though the staff asked us to give them a five star rating, I think it only fair that people know the facts. We stayed in a suite with two bedrooms, shared bathroom and lounge area. On first appearance the hotel looks very nice and the ideal place for a few days in the sun. It is set in a quiet road which currently has a new building being constructed over the road. However, the hotel is in dire need of a revamp and the quality of facilities need improving drastically. Where to start? There is no food offered other than breakfast unless it is Saturday or Sunday. Even then, there is no menu and it’s whatever they feel like cooking that day. When we arrived we were not given any information about this and when we went and bought our own beers to drink in the evening they charged us a corkage fee. There is no bar list/menu to see prices when or what they are serving. The breakfast was average. Only two options which were alternated daily. Only scrambled eggs and very few fruit juice options, which is crazy as there is so much fruit grown in the area. This was such a disappointment as they could have a captive audience who would be willing to spend more money if only they offered a better service. The room and wicker-look furniture was dusty and there were ants crawling around the room. The bed linen and towels looked very old and had stains/dirt on them. The showers were hot most of the time and the bathroom was ok with soap and shampoo supplied. The swimming pool was dirty and needed a good clean and some of the tiles needed re-grouting. The leaves were emptied daily but our costumes came out with brown streaks on them where we had leant against the pool wall. No pool towels were provided and the five decent sun beds didn’t have cushions for a day because they were being washed. They were still stained and ripped when they did come back. The pool, although small, is great for watching the whales out at sea. There is also a terrace area which has two double sun beds, however these were dirty and converted in stains and dog/cat hair. This could be a really nice, boutique hotel and the potential could be huge but it needs a lot of work before it would be acceptable and earn a five star rating. Staff were polite but not overly friendly.
Terjemahkan