Hotel Bintang 3 di Manila

To be honest the stay was good! The room is clean! The staff is friendly and helpful! Early check in was not possible which was kind of disappointing after our arrival from the airport at 07:00. Manila is just not very attractive! And we had a smoking room next to us - so we had to change room in the middle of the night and then our room got smaller without a minibar and a misconstrued shower! All in all was it good! We stayed in the room nearly the whole day!

My stay at City Garden Suites Hotel Manila was generally pleasant. The room design, while slightly dated, was comfortable. The hotel's location is excellent, situated in the heart of Ermita and within a 7-minute walk to Robinsons Mall, as well as close to the bay, offering views of the busy Manila port. The proximity to several Halal restaurants and massage parlors is also a great convenience. The staff were friendly and welcoming, and I must mention that the doorman was particularly attentive. While the breakfast options for vegetarians were somewhat limited, they were sufficient for someone with a small appetite like mine.

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.

Yes this is the MAGIC place to stay when you are going to the U.S. Embassy for your tourist visa to the USA. It worked, finally my wife got her tourist application approved, 3 times a charm... Everything was ok, the room was good but the neighborhood is sort of trashy, dirty, not to many food places to go eat. We walked to the mall but got back in daylight hours. Thanks for the good vibes, WE DID IT!

Place is conveniently located very near in one of the best food crawl spots in Manila. Quiet, very clean, amazing staff. Accommodated our requests. Would definitely come and stay here again. I highly recommend this hotel.

Budget friendly hotel! I've been to Red Planet a few times already and I always love my stay 🥰 The staff are very accommodating and helpful, they always give you a big smile 😊 there are 24 hours guards on duty, 7-11 is right there at the ground floor and the Robinsons mall is just a walking distance as well as the US embassy and St. Luke's. I had a great time staying, I'll be back soon 😉 super duper satisfied! ❤

Friendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay here again.

Its really a good place to stay i stayed here for 3rd time but i just dint like what happen in the restaurant we come down there to eat breakfast but i forget that my room i book not included breakfast we enter the restaurant told my room number then the staff say nothing then when we are about to take the food they stop us why not stop us in the door before we proceed its annoying and disappointing

Standard room but with a stunning view. Had a pleasant one day stay. 7 eleven and the coffee shop beside the hotel lobby is a plus.

I recently stayed at a hotel and was thoroughly impressed with the level of service and cleanliness provided. The staff were incredibly friendly and attentive, always going above and beyond to ensure that my stay was comfortable and enjoyable. The room was spotless and well-maintained, with fresh linens and towels provided daily. I was also impressed with the attention to detail in terms of cleanliness throughout the hotel, from the lobby to the dining area. Overall, I would highly recommend this hotel to anyone looking for a comfortable and clean stay with exceptional service.