Ulasan Hotel Jen Male

Tanggapan dari Properti: Dear Elidayong, Greetings from JEN Maldives Malé by Shangri-LaThank you for taking the time to provide us with your feedback. We genuinely appreciate your insights, and we regret to hear that your experience did not meet your expectations.Our aim is to provide a memorable and satisfying stay for all our guests, and it's disheartening to learn that we fell short of your expectations.Your feedback has been shared with our management team to take necessary steps for improvement. Thank you for choosing to stay with us, and we sincerely hope to have the chance to welcome you back in the future, providing you with an enhanced experience that reflects the true value of our hospitality.Warm regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives Malé by Shangri-La Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for the inconvenience you came across during your stay with us. Your feedback is essential to us as we are committed to addressing the issues your raised to ensure all our guests have a enjoyable and comfortable experience with us. We deeply regret that the room cleanliness did not meet the high standards we strive for. We understand the importance of a well-maintained room, and your comments regarding the stained towel, limited slippers, and the state of the bed sheets are indeed disappointing. Please be assured that we are taking immediate steps to rectify these issues and to ensure our rooms are impeccably clean.We appreciate your kind words about our breakfast and the exceptional service provided by our chef and staff. We take pride in these aspects and will ensure that your positive feedback is shared with the entire team.We genuinely value your feedback and would be honored to have the opportunity to welcome you back in the future, with a commitment to providing you with a greatly improved and memorable stay. Best Regards,JEN Maldives Tean

Tanggapan dari Properti: Dear Feefanjiang, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay, particularly regarding the confusion with your dining package and the shortcomings in your executive room.We hope our team was able to quickly assist you with the meal allowance issue and the issue was rectified. In the meantime, we have taken note of your feedback to ensure necessary actions is taken to improve. We strive to provide a quality experience for all our guests, and we regret that we fell short during your visit. I appreciate your patience and understanding, and I hope you’ll give us another chance to provide you with the level of service and comfort you expect.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives Malé by Shangri-LaThank you for taking the time to share your detailed feedback about your recent stay with us at JEN Maldives.We are delighted to hear that you enjoyed our friendly service and seamless airport transfer experience. It's wonderful to know that our efficient check-in process and prompt transportation services contributed to a smooth and pleasant stay. However, we sincerely apologize for the issue you encountered with the water in the bathroom. We have taken immediate action to address this concern. Your feedback is invaluable in helping us improve our services, and we assure you that this will be resolved promptly.Thank you once again for your review. We hope to welcome you back to JEN Maldives for an even better experience in the future.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We strive to provide exceptional service to all our guests, and we fell short of your expectations on this occasion.Regarding the breakfast issue, we understand that this can be a frustrating situation. However, our team provided you the information based on our policy as the room breakfast rate will only be applicable to guests staying in the hotel with us. In the meantime, we appreciate your feedback and we will review our policies and training procedures to ensure such misunderstanding do not occur in the future. We genuinely value your feedback and hope you will consider giving us another chance to provide you with the high-quality service we are known for. Please feel free to reach out to us prior to your stay should you decide to stay with us in the future for any special requests, and our team will ensure your next stay is a positive and memorable one.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Salian 519, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your experience with us. We are delighted that you chose us as your transit hotel for your journey.We hope you had a great stay with us and thank you once again for choosing JEN Maldives, and for sharing your thoughts with us and other travelers. We would be honored to welcome you back whenever your travels bring you to the Maldives. Best regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your feedback about your recent stay at our hotel. We value your input as it helps us to continuously improve our services and facilitiesWe apologize if your experience did not meet your expectations, and we regret to hear that you found your stay to be average. We aim to provide our guests with a comfortable and enjoyable stay, and we are disappointed to learn that we fell short of that goal during your visitWe take your comments about the room size and cleanliness seriously. Rest assured that we are committed to maintaining our property to the highest standards, and we will address these issues with our housekeeping team to ensure that such concerns are not repeated in the future.We are pleased to hear that our front desk staff provided you with friendly and helpful service. Our team takes pride in assisting our guests to make their stay as pleasant as possible, and it's gratifying to know that they were able to assist you during your stay.Regarding dining options in the area, we understand that Male may not offer as many choices as larger cities. However, we continually work to enhance our on-site dining options and are also happy to provide recommendations for nearby restaurants that may cater to different preferences.Once again, we appreciate your feedback and will use it constructively to make improvements. We hope that you might consider giving us another opportunity to provide you with a more satisfying experience on your next visit to Male.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from Greetings from JEN Maldives Malé by Shangri-LaThank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our complimentary airport pick-up and drop-off service. It's wonderful to know that we could assist with your connection to your next hotel. We aim to make every part of your journey as seamless as possible. We look forward to welcoming you back to JEN Maldives on your next visit! Safe travels!Best Regards,JEN Maldives team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives Malé by Shangri-LaThank you for sharing your feedback with us. We're pleased to hear that you were satisfied with the service and hygiene standards during your stay.We understand that you found the room size to be smaller than expected, and we apologize for any inconvenience this may have caused. Your comfort is important to us, and we will take your feedback into consideration as we look for ways to enhance our guests' experiences. In addition, should you prefer a more spacious room for your future stays, we invite you to explore the option of our Executive rooms, designed to provide extra comfort and space for a more enjoyable experience.We hope to welcome you back to JEN Maldives and provide you with a more comfortable stay in the future.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our rooftop swimming pool and its beautiful view.Our rooftop pool is indeed one of the highlights of our hotel, offering guests a relaxing oasis with stunning vistas. We're pleased to know that you had the opportunity to experience it and found it enjoyable.We hope that you had a great overall stay with us, and we look forward to the pleasure of welcoming you back for another visit. If you have any further comments or if there's anything else we can do to make your future stays even more exceptional, please don't hesitate to let us know.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives, Malé by Shangri-LaThank you for taking the time to share your experience with us. Your feedback is essential to us, and we will assess and address any areas that need improvement. We apologize for not being able to meet your expectations during your stay. Your feedback will guide us as we work to continuously improve our offerings.We understand your sentiment, and we appreciate your honest evaluation. If your travels bring you back to the Maldives, we would welcome the opportunity to provide you with a better experience.Thank you once again for your review, and we hope to have the chance to serve you better in the future.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest,Greetings from JEN Maldives, Malé by Shangri-LaThank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you consider us to be the best hotel in the city. It’s our mission to provide exceptional service and memorable experiences, and your feedback is a wonderful affirmation of our efforts.We truly appreciate your support and look forward to welcoming you back for another outstanding stay.Best Regards,JEN Maldives team

Tanggapan dari Properti: Dear Guest, Greetings from Greetings from JEN Maldives Malé by Shangri-LaThank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a very good experience during your stay, and we deeply appreciate your kind words.Our dedicated staff takes great pride in ensuring our guests have a memorable and enjoyable time. It's heartwarming to know that their enthusiasm made a positive impact on your stay.Your satisfaction is our top priority, and we're committed to providing exceptional service to all our guests. Should you ever plan to return or have any special requests, please don't hesitate to reach out to us. We'd love to welcome you back and make your next visit even more remarkable.Once again, thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Best Regards,JEN Maldives Team

Tanggapan dari Properti: Dear Guest, Greetings from JEN Maldives, Malé by Shangri-La Thank you for taking the time to share your experience with us. We are delighted that you chose to stay with us during your visit to the Maldives. We hope you had a great stay with us and thank you for sharing your thoughts with us.We would be honored to welcome you back whenever your travels bring you to the Maldives. Best regards, JEN Maldives Team