Hotel dekat Thour Cave, Makkah

Stayed at the start of Ramadhan 1446 / start of March when nights are still aircon temp. The hotel was amazing, comfortable, with good service and the nicest Bangladeshi bell boys. It was a 30min straight walk to the Haraam (and shuttle buses that stop you at another bus stop to then take the yellow buses to the Clock tower basement) and within the Haraam boundary so terawih prayers were almost up to the hotel 🩷 Clean with a good toilet & toiletries.

It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.

I had a wonderful experience during my stay. The location was excellent, just a short walk from the Haram, especially near King Abdul Aziz Gate. The rooms were comfortable and very clean, making it a relaxing place to return to after a long day. The breakfast was decent, with a large variety of options to choose from. I also enjoyed the view of the Haram from my room. One great convenience was being able to pray in the room during busy times, as the sound of the congregation from Masjid al-Haram was played in speakers of the room that you can turn on or off according to your comfort. The only downside was that the washroom was a bit small, but overall, the stay was very comfortable.

Please read some the negative reviews because there true. Oldish hotel with damaged furniture in the rooms (both of the rooms I stayed in was the same). Awful service by most staff members. When I mentioned the poor service to the management (really slow room service/house keeping) I was told that I ‘haven’t spent a lot honestly one of the worst check in and service I’ve ever received. Location is the only wow factor for this hotel

Smooth check in and got upgraded to better view. Overall good stay. Nice view at level 32. Housekeeping is prompt

Great location is the most selling point from this hotel. Room a bit outdated, dont expect a friendly welcome from reception. Their only doing their routine and have no warmth welcome. Especially the lady named noura or somethin. Will try another courtyard hotel for next.

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

I stayed at this hotel during my trip, and it left a truly positive impression. The unique design and concept of the hotel make you feel like you're on another planet! The rooms are modern, spotless, and very comfortable, with attention to every detail. One of the standout features for me was the dining experience. The availability of a wide variety of halal food was a huge advantage. This is especially important for travelers with specific dietary preferences. The food was fresh, diverse, and absolutely delicious. The staff was courteous and always ready to assist. The hotel’s location was another highlight – close to many shops and attractions, making it a perfect base for exploring Guangzhou. I highly recommend Guangzhou Planet Concept Hotel to anyone looking for comfort, excellent service, and a memorable stay. It’s definitely become one of my favorites!

The location is good and the service is very attentive. It's more convenient to eat nearby. There is an Indian restaurant among them, which has a roast chicken rack similar to that in Northeast China. It tastes very good.

Stay here for Umrah. The services is good, there is free shuttle bus every 30 minutes. And the distance from hotel to Masjidil Haram is only 10-15 minutes. Amenities in hotel is excellent. There is iron and hair dryer. And also the lift in lobby is many, so we cant have to wait for other guesses