Hotel Hot spring Madrid

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

The hotel’s location was very convenient, the breakfast buffet was outstanding. The downside was that the room was very basic and small. The bathroom was average even though the shower was very nice. The general facilities lack amplitude. The size of the pool is really small. It is like a kid’s pool. The gym is very small as well. Overall, it is a good hotel but its facilities could be better.

The bed was very comfortable The room was also very nice The breakfast was good, with a wide variety of ham and cheese, fresh fruits and vegetables, and sweet pineapples The lady at Checkin was also very nice. Although she had a heavy English accent, she still tried very hard to speak, hahahaha

Great location, nice lobby , room size are big enough, good service , breakfast until 14:00 😁 breakfast and lunch together, everything conveniently, I recommend it

Breakfast & complementary break room with coffee and snacks downstairs was fantastic. The desk ladies were super helpful & even helped me book a tour as well as helped me sort out the laundry form - bless them for letting me practice my Spanish with them😅😅. Personally, this was the perfect hotel at the perfect time for 2 reasons; 1) there's nothing on the walls, no paintings or pictures which was good for me as a kindergarten teacher on vacation, I appreciated the sensory deprivation 🙂 and 2) there was a lot of floor space to work out in the room since there was no gym. Plenty of room in all directions to do yoga, BJJ drills & floor workouts - I don't know if I just got lucky with the room. 😊

It remains very well in its segment. Dedicated team. Attention to details. Breakfast is improving quite a bit.

The hotel is in a great location, very convenient for shopping and going to and from the airport. The hotel facilities are also very new, much better than expected. The service staff are also very enthusiastic and respond very quickly.

Opposite atocha train station but can take sometime to cross over because it’s located along major crossroads . Terrace faces retiro park but not much can be seen. Terrace room seems all located on 7th floor (highest is 8). The room is quite dusty (on the floor) though it looks clean on the whole. Amenities requested through a scan of QR code. Requested for a few items (as there are none not even a kettle!) and received a call that they already have slippers and dental kit in the room but will send anyway. But there was no slippers and dental kit in the room that’s why I request. Anyway, out of the things which I requested, they only sent over the above 2 and kettle. Some other items they did not sent to me even though I requested such as tea bag and amenity kit.

Good location and near to Madrid airport but a bit distance from city centre. It’s actually at the same building with metro/renfe train station. So it’s convenient to go to the city centre using those. However, the wifi provided is very very slow and took a long time even to check google map.