Wanda Realm Ma'anshan

Ulasan Wanda Realm Ma'anshan

Wanda Realm Ma'anshan

No.3200 Taibai Avenue, Yushan District, Ma'anshan, Anhui, 243000, ChinaLihat Detail Hotel
Wanda Realm Ma'anshan
Wanda Realm Ma'anshanWanda Realm Ma'anshanWanda Realm Ma'anshan
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Outstanding
1924 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1924)
Positive reviews(1899)
Reviews with photos/video(124)
Friendly front desk staff(472)
Near shopping area(186)
Convenient for shopping(175)
Convenient parking(118)
Delicious breakfast(105)
Nice bathtub(32)
Delicious buffet(21)
Luxurious(14)
Negative reviews(25)
Guest User
Superior Deluxe Double Room
Menginap di Sep 2024
Travel with friends
4 ulasan
5.0/5
Outstanding
Diposting pada 21 Okt 2024
Very nice hotel, rooms are comfortable, bed was huge! Also unlike other hotels, they easily managed my check in the middle of the night even though I didn't have passport with me (visa renewal) 🙏🙏🙏
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
KHALILHISHAMABDALLAH
Deluxe Double Room
Menginap di Mar 2024
Business travelers
17 ulasan
5.0/5
Outstanding
Diposting pada 4 Apr 2024
Hotel very clean and beautiful, staff is extremely nice , breakfast delicious and healthy ,
Tanggapan dari Properti: Dear guest, thank you for choosing to stay at our hotel and for giving us recognition in your review. We are delighted to provide you with high-quality service, allowing you to feel the warmth of home. We will continue to work hard to provide better service and experience for every guest. Looking forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Menginap di Feb 2025
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 3 Apr 2025
Stay here was awesome, from staffs to foods!
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Kenn LKL
Deluxe Double Room
Menginap di Sep 2024
Business travelers
32 ulasan
5.0/5
Outstanding
Diposting pada 17 Okt 2024
Very good hotel
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Guest User
Deluxe Room (2 Beds)
Menginap di Sep 2023
Travel with friends
1 ulasan
2.5/5
Diposting pada 27 Okt 2023
A thermos was lost in the room. It took me more than ten days to remember. They discovered it early during their ward rounds and never called me! The thermos is from Thermos. Worth a thousand dollars! Today I remembered to call them and I said I would pick it up in a while. They only kept it for one month and had to mail it to me via SF Express. If only you had called me sooner. I'm still in Ma'anshan. So I went to get it!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are deeply sorry that the guest issue was not handled properly after check-out. We have shared your feedback with our staff and made necessary adjustments. We will continue to follow up and supervise our staff. Management training, and strive to provide guests with the most considerate service. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service.
Guest User
Deluxe Double Room
Menginap di Mei 2023
Business travelers
33 ulasan
1.0/5
Diposting pada 27 Jun 2023
The hotel facilities are very old and the showers are alkaline and have no pressure. When you enter the room, it smells like smoke and there is no service. After using all the sockets for a long time, mobile phones and computers cannot be plugged in and charged. Towels and bath towels have poor water absorption. It is recommended that you do not stay here.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we will find out the cause and deal with the problem you raised as soon as possible. If you have any questions during your stay, you can contact our guest service manager, and we will serve you wholeheartedly. We hope you will notice our changes during your next stay.
Luweitian
Deluxe Double Room
Menginap di Mar 2023
Business travelers
4 ulasan
1.0/5
Diposting pada 13 Apr 2023
I can only say that it is as bad as it is. I will give a warning to those who are about to move in at the following points: 1) Poor service attitude: When you checked in, you must tell me that you will issue an invoice when you check out. When you checked out, the front desk looked at me and asked what else you wanted to do. I said invoice? Then the front desk continued to chat with the colleague next to him about how busy he was after he left. He completely ignored me and rushed to leave. After a follow-up urging, he took an open invoice without an envelope or a bill, and gave it directly to me. I didn't even say sorry in the end. 2) The room was dirty: When I checked in, I was told that the room was still being cleaned and that I needed to check in after four o'clock. When I entered the room, the table was full of dust and there were other people's hair on the floor. 3) Poor phone service: During my stay, I saw an HDMI hole on the wall and wanted to plug it in to watch a photo album, but no matter how I tried, I couldn't get it to work. I called for information. Before I even finished speaking, I just said that it doesn't work and we don't support it. Then I said it was all holes, so it should be OK, and then I said let me help you take a look. Then an unprofessional technician came to see it, but when I turned on the TV, it was filled with dust and filled the room, which was very uncomfortable. 4) The cleaning aunt is very noisy in the morning: before nine o'clock, she goes outside and chats loudly, which fundamentally affects sleep. 5) Delivering takeout to the room: When I ordered takeout, I called the front desk to help bring the takeout to the room. The front desk said it was impossible, so I went down to get it myself. I watched other front desks help other tenants get takeout in the same elevator as me.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry to bring you an imperfect check-in experience. We will find out the cause of the problem you raised and deal with it as soon as possible. We will notify the relevant departments as soon as possible and make rectifications according to the situation you mentioned. At the same time, staff related service training will be strengthened. If you have any questions during your stay, you can contact our guest service manager, and we will serve you wholeheartedly. Here, we sincerely apologize for your stay experience this time, and we look forward to seeing our changes when you check in next time.
Guest User
Deluxe Double Room
Menginap di Feb 2025
Solo travelers
40 ulasan
5.0/5
Outstanding
Diposting pada 22 Mar 2025
開年第一次出行,路過馬鞍山選擇停留一天。便入住萬達嘉華。一直入住蕪湖點萬達嘉華就非常喜歡,這次也不讓人失望,衹要300多就能入住標準五星,真的性價比無敵。而且緊挨着萬達廣場。吃喝玩樂一應俱全。酒店去哪裡都方便,離採石磯、火車東站10多分鐘車程,毫不過分可以説是馬鞍山最值得入住的高星級酒店。
Terjemahkan
Tanggapan dari Properti: 因為一個人,愛上一座城。記住一座城是某人或某物或某地,很開心您的詩城之旅有小嘉的陪伴,期待我們下次的相遇~
Yuguxiaoxuezha
Deluxe Double Room
Menginap di Des 2024
Travel with friends
32 ulasan
3.7/5
Diposting pada 8 Feb 2025
第一次來馬鞍山,因為是家庭出遊,又有長者,在選酒店這塊還是糾結了很久。當地最好的兩個酒店區別也不大,於是入住了萬達嘉華。第一個房間,馬桶沖水下不去..工作人員及時換了房間,然後如圖吧。浴缸裏有黑黑的東西,洗臉池邊上粘着牙膏上的錫紙。長者家住的房間燒水壺漏水。 早餐:種類不多,該有的都有。鴨雜粉絲和牛肉拉麪還行。 可能是和當地發展有關吧,真的差點意思!
Terjemahkan
Tanggapan dari Properti: 親愛的客人您好,感謝您在百忙之中提出的寶貴意見。您的建議對我們至關重要,我們將會針對您所提出的問題,儘快查明原因並處理,您在入住期間的任何問題,都可聯繫我們的賓客服務經理,我們必將竭誠為您服務。期待您在下次入住時能夠發現我們的改變。
Jueshidandan
Deluxe Room (2 Beds)
Menginap di Feb 2025
Business travelers
40 ulasan
4.8/5
Amazing
Diposting pada 22 Mar 2025
住過廊坊的 標準一樣都比較高檔 早餐也豐富 就是設施還是相對傳統 缺少一點智能 其他沒毛病 還贈送了早餐
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您選擇入住馬鞍山富力萬達嘉華酒店!很高興您給予我們的肯定,能為您提供優質的服務並能得到您的稱讚是我們的榮幸!酒店全體員工期待您的再次光臨!祝您生活愉快!
Anonymous User
Deluxe Double Room
Menginap di Nov 2024
Solo travelers
51 ulasan
5.0/5
Outstanding
Diposting pada 21 Des 2024
這次入住萬達酒店是一次非常愉快的經歷。酒店的位置十分便利,周邊配套齊全。不忙的時候很早就可以入住,房間也很舒適温馨,隔音效果良好。酒店的員工都很熱情周到,特別是前台賓客服務經理小張,服務態度極佳。真心覺得這是一家值得信賴的好酒店💕💕💕
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,感謝您選擇入住我們酒店,並在點評中給予我們肯定。我們非常高興能夠為您提供優質的服務,讓您感受到家一般的温暖。我們會繼續努力,為每一位客人提供更好的服務和體驗。期待您的再次光臨!
Guest User
Deluxe Double Room
Menginap di Des 2024
Business travelers
68 ulasan
5.0/5
Outstanding
Diposting pada 18 Jan 2025
萬達嘉華酒店品質一如既往,入住時前台小姐姐非常有禮貌,業務水平佳。看到我身體有點不舒服快速辦理入住,又安排同事幫忙送行李到房間,感覺非常好!
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好,請接受來自馬鞍山富力萬達嘉華酒店最誠摯的問候!感謝您選擇馬鞍山富力萬達嘉華酒店作為您的下榻之地,並抽出寶貴時間與我們分享您的入住體驗。很高興您對酒店給予認可,我們將繼續完善各項設施和服務,以便在您下次光臨時,能夠享受到更加優質的入住體驗!真誠期待您的再次蒞臨,祝您生活愉快!
Long
Deluxe Double Room
Menginap di Jan 2025
Other
9 ulasan
5.0/5
Outstanding
Diposting pada 16 Feb 2025
看完電影,有點晚了,就直接選擇了萬達,誇一下賓客服務經理小駱,服務跟帖心。酒店的人性化是需要這樣優秀的員工來具像化的~
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇馬鞍山富力萬達嘉華酒店。我們酒店温暖謙恭的貼心服務“知所需,心安為嘉”廣受賓客青睞,也很榮幸得到您對我們員工服務的肯定。您的認可是我們不斷優化和完善的動力。再次感謝您的蒞臨!
Guest User
Deluxe Double Room
Menginap di Feb 2025
Business travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 2 Apr 2025
設施:設施完善 衞生:乾淨整潔 環境:温馨 服務:周到
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!感謝您選擇入住馬鞍山富力萬達嘉華酒店!很高興您給予我們的肯定,能為您提供優質的服務並能得到您的稱讚是我們的榮幸!酒店全體員工期待您的再次光臨!祝您生活愉快!
Deyizeerbaolibai
Deluxe Room (2 Beds)
Menginap di Okt 2024
Other
13 ulasan
1.3/5
Diposting pada 1 Des 2024
1,在前台要的無煙房,前台説是無煙房,進門就一股煙味 2,床頭有頭髮 3,房間窗户無法關閉,導致下午睡覺的時候特別吵 4,吹風機插頭或者衞生間插座兩個中有一個有問題,插上去就掉 5,電視遙控器壞的,電視開開點確定沒動靜 6,總機跟客房阿姨還可以,送東西挺快的
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好!對於此次問題,我們深表歉意!酒店已就您所反應的問題反饋至部門及管理層,並將對您所遇到的問題展開調查和整改,我們一直秉承服務至上的原則服務於我們的每一位顧客,也會持續跟進和監管對員工的服務管理培訓。我們非常重視您的評價,並熱切希望能有機會再次為您服務!