Villa Maïa

Modern hotel , smiling and competent staff, indoor swimming pool, it is worth 2 stars, but no more as the so called "Lyon's view" rooms and suites located on the 2nd floor (3rd floor for Americans) have in fact a view on the very high trees or the garage's roof in front of the hotel. Besides, the balcony is oddly half closed instead of offering a full view on the city. So if you want a real amazing view on Lyon, prefer the Villa Florentine. It is a little old fashioned, but has a stunning panorama.

The absolute best hotel in Lyon! The staff go out of their way to please you and the hotel is 5 star amazing. We had a quick lunch upon arrival and it was the best food! The rooms offer a great view of the city. The Basilica and the Roman ruins are short walks..not to mention the amazing food! Francois recommended a great place for dinner and it was amazing. The staff were so nice and the hotel is beautiful. We will definitely return!!

The service level was top notch. The front desk was welcoming, the concierge,Jillian was very helpful and the bartenders Clement & Lionel were great. The Spa team & pool, jacuzzi, sauna & steam room were all wonderful. The walk down to Old town was easy and the tram back-up made it even better! Walkable to Roman theatres and the Basilica . Our room was clean & spacious and we loved sitting on the terrace overlooking the garden sipping a glass of wine. The view from the bar Terrance was awesome …..overall a great hotel….highly recommend..

Terrific accommodations. Seemed remote when making the reservations but is really well-placed if you are wanting to explore Lyon. Staff is very knowledgeable. Room sizes are large, beautiful gardens, unbeatable views. Highly recommend.

excellent hotel and great views! The view from our city view room was well worth the walk up and down the hill. Excellent service, nice modern hotel and so much nicer than the big chains - personalised service. The evening lights were spectacular. Staff very attentive - could not fault the stay.

We did not like this hotel. We booked the least expensive room just to check out the hotel for our 2-week stay during the following month. The voiturier was helpful and nice. Our first impression, checking in at the reception desk, however, was bad. We explained to the young woman that we tried to book bed and breakfast on the website and, on the website, we were charged twice for breakfast (or overcharged €76 each day). A manager-type was called and he said there was nothing that could be done. We went to our room and the next day we re-opened the subject with a different receptionist. We walked her through the steps on the website that led to our being overcharged and she understood. The following day, when we were checking out, however, the same receptionist only credited us with one overcharge. We had to explain again. Finally, the bill was corrected. Apparently, the staff is not trained. As for the room, it was small but adequate, with a desk and one comfortable chair. Dimitri used the desk for his laptop. Audre used the comfortable chair and the low table that she brought in from the balcony. It was too low but it worked. The housekeeping team had made the bed the way we described in our Room Personalization document and left us the number of towels we wanted. We had to request a coffee machine but it was brought. We were also brought the humidifier we asked for. The bathroom only had one sink and the vanity was small but we managed. The Toto toilet worked well enough but did not have a heated toilet seat. We brought our small space heater and managed that problem. The first day we went to the hammam and the Jacuzzi. The Jacuzzi was 35° C and uncomfortably cold. We asked for it to be raised and were told that it could not be. Breakfast was a buffet with eggs ordered from the server. The buffet and the server were good. During our stay, we looked at the Panoramic Suite (60 square meters) at over €1000 per day and it was definitely not worth the money. One long room with a sofa at one end and a bed at the other, with a good view. There was only one bathroom and one toilet. It would not have been comfortable for our long stay. For €1000 at Villa Florentine, we booked a two-bedroom, two-bathroom, large and gorgeous apartment (125 sq. meters). Wow, what a difference. Now that is a hotel we would recommend.