Hotel dekat Herzog Werft AG, Lucerne

Very beautiful hotel with the most wonderful view of the Lake Lucerne. Paid to get upgraded to a junior suite in the hotel and did not regret at all. The view was stunning, also the hotel provides a pair of binoculars which can be used to view the mountains too!

The location makes it easy to get around in town on foot. The réception Mr Shahroux, was friendly, kind and hospitable which was a great welcome after a long day of travelling. The breakfast was correct but always the same fare for the 3 nights I was there.

Friendliest people we met in switzerland! Helped us to find parking lot and give tips to move around. Lobby has apple for guests, room size is big for a city hotel. Next to train station. Only down side is noisy from the street

Location – 9/10 The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town. Rooms – 8.5/10 The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort. Service – 8/10 The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable. Dining – 8/10 The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded. Amenities – 8.5/10 Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing. Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces. Parking – There’s underground parking, which is convenient but comes at an additional cost. Free WiFi – Strong and reliable throughout the hotel.

The room facilities are OK, clean and tidy, the transportation is convenient, it is very close to the train station, there are supermarkets around, and life is convenient. It is very close to the attractions. The service attitude of the front desk staff is good.

Amazing hotel near Luzerne train station. Many bakery nearby. Hotel staff was friendly and kind, provided toiletries and water. Breakfast was simple but good enough to start the day. Very short walk to the old town area which was great!

Receptionist was friendly, patient and helpful. Hotel was conveniently located. Room was small, light bulb spoiled in the other part of the room and wasn't replaced. Coffee and tea bags provided. Bathroom was very small. Lift was very old and small. Can only fit 1 pax and a luggage each time. No frills hotel. Enjoyed the proximity to the train station, old town and the lake.

I recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center. The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer. The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit. My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.

The room is relatively small, and many hotels in Switzerland do not have air conditioning. Fortunately, the room faces the lake, and I feel very good when I wake up in the morning. The breakfast restaurant also faces the lake, and it is very pleasant to look at the distant mountains!

The most satisfying hotel in the entire Swiss trip. There is a No. 24 bus across the road from the Lucerne train station. It takes only a few stops to get to the hotel entrance, which takes more than ten minutes. It is very convenient. The hotel is directly by the lake. When I opened the balcony door of the room I booked, I could see the lake and snow-capped mountains. It was so beautiful. The whole room is quite large, and the decoration design is unique, with a strong sense of holiday style. It is suitable for staying for two more days.