The Venetian Hotel

Ulasan The Venetian Hotel

The Venetian Hotel

Martin Mwamba road, Great E Rd, Lusaka, 10101, ZambiaLihat Detail Hotel
The Venetian Hotel
The Venetian HotelThe Venetian HotelThe Venetian Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

3.2/5
9 ulasan
Ulasan terverifikasi
Lokasi3.3
Fasilitas3.3
Layanan2.9
Kebersihan3.3
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Semua ulasan(9)
Ulasan positif(5)
Ulasan dengan foto/video(4)
Buruk(2)
Pengguna Anonim
Kamar standar yang nyaman
Menginap di Nov 2024
Bisnis
18 ulasan
2.7/5
Diposting pada 6 Des 2024
房間裝修等於國內普通維也納酒店,服務還是很一般的,適合一點都不懂英文的國人,最大優點就是房間內能抽煙,最差就早餐了。前台要我們+1人費早餐,收550/人本地錢,五星收費1星的品質。慎重考慮,打五折就差不多,主打一個不值
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your feedback about your stay at The Venice Hotel and Casino. We sincerely appreciate your comments and would like to clarify any misunderstandings regarding the charges.The K550 fee you mentioned was not for breakfast alone. This charge applies to an additional person staying in the room and includes a complimentary breakfast. We regret any confusion this may have caused and will work to ensure clearer communication in the future. We are sorry to hear that the breakfast did not meet your expectations. Your feedback is invaluable, and we will share it with our team to improve the quality and variety of our offerings. Thank you for noting the convenience of being able to smoke in the room, as we strive to accommodate diverse guest preferences. We are continually working to enhance the overall guest experience, and your insights will help guide our efforts. We hope you will give us another opportunity to serve you and provide a more enjoyable experience in the future. Please do not hesitate to contact us directly for any assistance. Warm regards, The Venice Hotel and Casino
Jibicaicai
Kamar standar yang nyaman
Menginap di Nov 2024
Bisnis
18 ulasan
3.0/5
Diposting pada 19 Des 2024
房間就是國內維也納標準,服務人員水平有待提高,三天叫她才打掃一次,還把舊毛巾又掛回去,有點無語。多一個人入住,早餐要加收20美金,丟那聲,20人民幣都不值。唯一大優點房間給抽煙
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at The Venetian Hotel. We truly appreciate hearing from our guests, as it helps us continuously improve our services.We are committed to maintaining the highest standards of cleanliness and guest comfort. Our housekeeping team ensures rooms are cleaned daily, and fresh towels are provided. Upon reviewing your stay, we noticed it was for two days, which contradicts the concern raised about cleaning every three days. We apologize for any misunderstanding or inconvenience you experienced.Regarding breakfast, we strive to provide a variety of quality options to meet our guests' preferences. We're sorry if it did not meet your expectations, and we’ll continue to enhance our offerings.We’re glad you appreciated the smoking-friendly accommodations and hope to welcome you back soon, ensuring an even better experience. Should you have any further concerns, feel free to contact us directly.Warm regards,The Venetian Hotel
Tamu
Kamar Garden Superior(king bed)
Menginap di Agt 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 23 Sep 2024
設施:好 衞生:好 環境:好 服務:好 環境:好
Terjemahkan
Tanggapan dari Properti: Thank you for your kind feedback! We're thrilled to know you enjoyed our facilities, hygiene, environment, and service. Your satisfaction is our top priority, and your positive words motivate us to continue providing exceptional experiences. We look forward to welcoming you back to The Venice Hotel and Casino soon!
Tamu
Kamar standar yang nyaman
Menginap di Mei 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Jul 2024
酒店整體環境還不錯。
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're delighted to hear that you enjoyed the overall environment of The Venice Hotel and Casino. Creating a comfortable and welcoming atmosphere for our guests is always our goal. We hope to see you again soon!
Pengguna Anonim
Menginap di Okt 2023
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Nov 2023
怎麼説呢。。。服務跟不上。
Terjemahkan
Tanggapan dari Properti: Thank you for your honest feedback. We're sorry to hear that our service did not meet your expectations. Your input is valuable, and we will use it to improve our service standards. If there's anything specific you would like to share, please let us know—we're committed to making your next visit a better experience.