Taj Mahal Lucknow

No 1 place to stay . Very clean , Quiet , Exceptional Food , Good Housekeeping Service , Great Security , All together Good customer service , Great Hospitality . Give me a feeling to go again and again.

Best staff and stay Thank you for the amazing surprise...we were really overwhelmed!! The room was spacious and the pool side view was eye catching..the lobby area was so beautiful and live music was ear pleasing!! Will definitely visit again and stay

Warm Welcome in style the Tajness Smooth check Inn - but we got he late check in and it was pre informed to us which is a good part from the communication desk....it was due to IPL Teams check out. Stay was good room was awesome breakfast was a strong part of Taj Smooth Check out and billing process....... overall it was a great experience.....

The staff makes you feel special and cared all the time. The property and the facilities are well maintained. The restaurant staff is very warm and attentive. They take care of your choice, taste and preferences and serve you as per that. The attention to details is a class apart.

The entry to the hotel was as you would expect at any Taj, a warm welcome from the door staff. On entering the hotel no one was around to greet me, I had to ask another guest where the reception desk was! Walking to the front desk I found the receptionist on their mobile phone, I had to say excuse me before I was attended to. No warm smile or engagement at all just a very robotic check in. I was then presented with some beeds by a person who couldn’t care less if I were there or not…………. The room was very comfortable with good amenities! The rest of the hotel felt big and cold and in need of renovation. And certainly some seating too, in the vast empty vestibule. The pool area and gardens were immaculate! I enjoyed a drink at the bar and then headed to the main dining area in reception where I enjoyed very good service and delicious food. The second evening, i again enjoyed a drink at the bar and the staff recognised me and were very attentive and friendly. I had intended on having a meal in the fine dinning restaurant, but because my experience was good the first evening, I went to the lobby restaurant, big mistake! I ordered the Lucknow lamb biryanis which is normally served with a gravy, a curry was brought out instead, i tried it, but because of the thick sauce, it smothered the biryani. I asked that they just bring the ordinary gravy, I was then brought something that didn’t resemble the delicious gravy i had had the night before, the evening was diving fast, it was like sand slipping through their fingers. It just went from bad to worse. I had bought a bottle of wine to enjoy with my meal but the evening was ruined. The only good thing was I was told by the restaurant manager that there would be no charge for the food! Not the usual Taj experience I have become accustomed to!

We had an incredible experience at the Taj Mahal Lucknow! As long-time fans of the Taj brand, we were blown away by the exceptional hospitality. Special mentions to Monika, whose warm smile and anniversary wishes made us feel like family. The housekeeping team, comprising Shantanu, Yatharth, and Vishnu Ji, went above and beyond to make our special day unforgettable. They beautifully decorated our room, tailoring it to our occasion.