Av. du 30 juin, Lubumbashi, Haut-Katanga, Democratic Republic of the CongoLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.8/5
Baik
15 ulasan
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Ulasan terverifikasi
Lokasi3.8
Fasilitas3.8
Layanan3.8
Kebersihan3.8
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Ulasan positif(7)
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Buruk(4)
ANDRE NUMBI
Kamar Eksekutif
Menginap di Okt 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Nov 2024
Great trip.
Terjemahkan
A Dig
Kamar Superior
Menginap di Nov 2022
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 13 Des 2022
I enjoyed my staying. Very good service offered overall, including the management of the pick-up / drop-off at the airport.
Food is good with a vast array of dishes. As the owner are Indian, Indian food is a must.
The facility is in good location and clean, with large rooms.
Terjemahkan
Tanggapan dari Properti: Dear Valuable Guest,Thank you so much for giving your feedback on your stay. Your appreciation of Hotel Lubumbashi is highly valuable to us. Our goal is to provide the highest level of customer service to all our guests. We appreciate your time in sharing your feedback, and we do hope that we will have the opportunity to welcome you again.Team ReservationHotel Lubumbashi
Tanggapan dari Properti: Dear Valuable Guest,Firstly, I would like to thank you for taking the time to provide feedback on your stay at Hotel Lubumbashi. It is only through feedback such as yours that we can maintain and indeed, where necessary improve upon the services that we provide to our valued guests.We would like to inform you that your feedback, the windows are small & noisy that has been noted in our record and we are in the process of replacing our all windows with soundproof windowsAdditionally, we appreciated your feedback on Cleanliness & services We thank you for your feedback and we value your business and wish to retain you as our guest. We hope that you reconsider your thoughts on Hotel Lubumbashi in the future. Hotel Lubumbashi Team Reservation
Tamu
Kamar Superior
Menginap di Apr 2023
Bisnis
5 ulasan
1.0/5
Diposting pada 23 Jun 2023
體驗很一般,房間經常停電,慎重選擇,不過在剛果金,一切都要降低期待。
Terjemahkan
Tanggapan dari Properti: Dear Valuable Guest,Firstly, I would like to thank you for taking the time to provide feedback on your stay at Hotel LubumbashiCustomer satisfaction is something that we take very seriously. This situation is certainly unusual and we will make sure to implement additional precautions to improve our services. We sincerely apologize for the inconvenience caused to you during your stay at Hotel Lubumbashi. We do hope that we will have the opportunity to welcome you again.Team ReservationHotel Lubumbashi
Tamu
Kamar Superior
Menginap di Jul 2022
Bisnis
93 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Agt 2022
Très jolie
Terjemahkan
Tanggapan dari Properti: Dear Valuable Guest,Thank you so much for giving your feedback on your stay. Your appreciation of Hotel Lubumbashi is highly valuable to us. Our goal is to provide the highest level of customer service to all our guests. We appreciate your time in sharing your feedback, and we do hope that we will have the opportunity to welcome you again.Team ReservationHotel Lubumbashi
Ellipse
Menginap di Agt 2024
Bisnis
2.0/5
Diposting pada 22 Sep 2024
Day 1 (afternoon) Impressions of the lobby were not positive. It smelt musty and seemed it could do with a little cleaning. The staff at the reception were very kind and helpful and spoke both English and French. The room itself is home to a cockroach. It is less than clean. The room card has to go into the slot near the door at an angle; it does not fit properly. The kettle had been placed far from any power point, which makes no sense. I moved it and tried it at two different power points but the kettle did not work. I phoned reception to let them know. In the meantime, I tried to get the wifi working only to discover the modem, which is dirty, was not switched on. I struggled to get it on but to no avail. It used one the plug points I had tried the kettle on. I phoned reception to report this problem as well. I waited for about twenty minutes for someone to come to my room to deal with the kettle. The lights in my room had be working, which is to be expected. Shortly after I had phoned about the modem, power was restored, I suspect, by someone outside the room by flipping some or other switch. Within thirty seconds of the modem starting up, someone came to my room to look at the kettle and the modem. He had the cheek to tell me that the kettle would start boiling the water soon and I needed to be patient. He was implying that I was being unreasonable and that I had somehow wanted hot water instantly. I told him more than once that I waited for twenty minutes and the electricity had just come on to where the modem and the kettle were plugged in. Also, at the same time, additional lights in the room switched on, which means there clearly some lights that also did not have electricity for some reason. In terms of a room safe, it is right on the top of a cupboard, meaning most guests would need to climb a ladder to reach it. It is not even inside the cupboard. This makes no sense. I have also, thus far, not found any "Do not disturb" or "Please make my room" signs. This can create problematic situations. There is an ashtray in my room but I am not a smoker. Why was I not asked if I was a smoker? Are people in other rooms near me suddenly going to start smoking, forcing me to breathe in their carcinogenic poison? This hotel has an agreement, it appears, with one of the banks that was largely bought out two years ago by a bank headquartered in Kenya. It would seem that the bank forces its staff and suppliers to stay at hotels run by, for lack of a better term, family members, irrespective of whether the hotel is up to scratch or not. Day 1 (evening) There is some loud thud, which I presume is supposed to be music, disturbing the peace. One can hear people speaking loudly all around the hotel, endlessly; one can hear furniture being moved, the clang of cutlery and children running around and shouting in competition with some of the adults that are shouting. This is most certainly not a hotel suitable for people who are business and who want
Terjemahkan
6/26
Tamu
Menginap di Jun 2024
Lainnya
5.0/5
Fantastis
Diposting pada 21 Jul 2024
Hotel Lubumbashi is one of the best in Lubumbashi. Location is very good. Food is very delicious here and if you are Indian then you will obviously like Indian food at Hotel Lubumbashi. Nice and clean rooms. Friendly staff and management. Must try this place for better experience.
Terjemahkan
Tamu
Menginap di Nov 2023
Lainnya
1.0/5
Diposting pada 4 Des 2023
Very poor management don't go to this office even they don't have space and they book room and when you arrive at that time you have to suffer for getting room and after waiting one hour they can transfer to other hotels Do you want that type service then book
Terjemahkan
Tamu
Menginap di Des 2022
Bisnis
1.0/5
Diposting pada 31 Jan 2023
From the moment they collect you at airport USD45 per person in same vehicle. Their restaurant prices is more expensive than Catch and Le Boucher. Crap breakfast setup and only Indian food taste decent, its Indian owned hotel.
Terjemahkan
Tamu
Menginap di Des 2022
Bisnis
4.0/5
Luar Biasa
Diposting pada 31 Jan 2023
The rooms are simple, hygienic, have wifi and mini bar. The housekeeping needs improvement of staff guest handling. Food in restaurant is good, except dessert & Chinese. Buffet breakfast was good. TV channels need upgrading. Overall comfortable stay.